Hospitality Engagement Associate

2 weeks ago


Saint Helena, United States E. & J. Gallo Winery Full time
Position Overview

As a Guest Ambassador, you will play a pivotal role in enhancing the overall experience of our visitors at E. & J. Gallo Winery. Your primary responsibilities will encompass:

  • Consumer Relations (60%): You will be the first point of contact for all guests, ensuring a warm welcome and efficient check-in process.
  • Visitor Engagement: Tailoring the experience to align with guests' preferences and special requirements, ensuring their needs are met with utmost care.
  • Reservation Management: Diligently tracking and managing reservations and customer information to provide seamless service.

This role is essential in fostering a positive atmosphere and ensuring that every visitor leaves with memorable experiences.



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