Operations Excellence Manager
2 weeks ago
Job Summary
This position has responsibility for overseeing operations at a manufacturing site. The primary purpose of this role is to direct the activities of the operating department to safely produce products at the lowest possible cost with the highest quality possible. This position directly supervises business unit leaders covering all shifts and is responsible for the day-to-day operations. This position develops and implements plans to attain company and department goals for safety, sanitation, quality, schedule attainment, employee relations, equipment utilization, costs, and training initiatives for the department. Provide adequate communication within the shift and to other shifts for proper transition and to maximize productivity. Promote and direct operational excellence, business process improvement, and all corporate and plant initiatives and activities as required. Maintain a strong and productive team environment and promote positive employee relations making third-party representation unnecessary. As a member of the site leadership team, person will help develop/influence site strategies, master plans, and salaried staffing decisions.
Key Responsibilities
- Coordinates and controls personnel and equipment utilization to attain productivity and cost control goals.
- Coordinates and controls the activities of the hourly, non-exempt, exempt workforce.
- Develops strategies to ensure company and plant goals are attained for safety, sanitation, quality, schedule attainment, employee relations, employee development, costs, and equipment utilization.
- Insure and support key initiatives including safety, business process improvement, total productive maintenance, business excellence, diversity, and employee development as it relates to the goals of the organization.
- Develop strategy for people development and implement an action plan to develop individuals in current position, and/or for future opportunities.
- Maintain positive employee relations to make third-party representation unnecessary.
- Acts as a resource to support the activities of business unit leaders, area managers, team leaders, and hourly personnel.
Job Complexity
- A recurring problem exists with a piece of equipment across all shifts. The individual in this position will assemble a group of employees from his/her area and from other areas, analyze the problem, and recommend immediate and long-term solutions to address the recurring problem.
- The timeline for a new product introduction has been moved up. The individual in this position must assemble a team to secure ingredients and packaging, establish a manufacturing window, work with scheduling to schedule the product, staff the production line, and secure shipping to meet the new timeline.
- Analyze area performance by comparison of standards and develop action plans after reviewing recommendations for improvement from work teams, network teams, and/or other company consultants.
- Resolve employee relations problems in a professional, fair, and consistent manner. Must deal with personality conflicts, disputes, and disagreements.
- Develop plan of action and focus leadership and teams on safety, quality, costs, and productivity to meet or exceed company and/or plant targets in each area.
Requirements
- Bachelor's degree required.
- 7+ years of significant operations experience required.
Knowledge, Skills, and Abilities
- Strong interpersonal and people skills
- Effective verbal and written communication skills
- Participative and proven leadership skills
- Strong trouble-shooting skills and analytical skills
- Experience in a team environment
Working Conditions
This position requires working in a manufacturing environment with strict work/safety rules and protective equipment approximately 60% of the time. Office environment approximately 40% of the time.
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