Employee Benefits Specialist

1 week ago

Santa Ana, California, United States Collectors Full time

About Collectors:
Collectors is a premier innovator in technology that delivers value-added services for collectors globally. We specialize in grading, authenticating, vaulting, and selling a vast array of record-setting collectibles while modernizing and digitizing the process to support our mission of assisting collectors in pursuing their passions.

Position Overview:
We are seeking a dedicated Benefits Coordinator to enhance our employee support and benefits offerings. This role will play a crucial part in onboarding employees into our benefits programs and managing the Open Enrollment process. The responsibilities include overseeing the administration of Collectors' Health & Welfare benefits, including medical, dental, vision, life, disability, fertility, and other assorted benefits, along with our 401(k) plan and leave of absence management.

Key Responsibilities:

  • Manage all benefits and retirement programs, including medical, dental, vision, HSA/FSA, life and AD&D, STD/LTD, 401(k), fertility, and additional voluntary benefits.
  • Oversee all leave of absence programs, including FMLA, CFRA, and Parental Leave, while collaborating with the Benefits Manager and HR Business Partners on complex cases and ADA accommodations.
  • Facilitate strong communication and collaboration with various business units, including leadership, peers, employees, and vendors.
  • Deliver exceptional customer service to employees regarding all benefits and leave of absence inquiries.
  • Effectively communicate and escalate complex benefits and leave of absence issues to the Benefits Manager or vendors as necessary.
  • Maintain a high level of attention to detail, conducting audits, and addressing any discrepancies.
  • Participate in team and vendor meetings, contributing insights and suggestions.
  • Enhance existing benefit documentation and processes to align with new procedures.
  • Create ad-hoc documents and spreadsheets to improve procedures and audit complex benefits/leave of absence issues.
  • Coordinate and assist with the execution of the annual Open Enrollment.
  • Support the ongoing development and enhancement of existing and emerging benefits.
Qualifications:
  • 1-2 years of professional experience in Benefits administration, with a Bachelor's Degree preferred.
  • Strong attention to detail and auditing skills.
  • Analytical problem solver with a passion for working with data and developing solutions.
  • Ability to collaborate and communicate effectively across departments, including leadership, employees, Benefits Brokers, third-party administrators, and auditors.
  • Employee-focused mindset with a commitment to helping employees understand and utilize our benefits.
  • Demonstrates discretion, judgment, and confidentiality.
  • Self-motivated and capable of working independently to meet deadlines.
  • Adept at identifying processes and documentation that require enhancements for optimization.
  • Enjoys a collaborative work environment and values partnerships with peers, leaders, and vendors to improve benefit offerings.
  • Familiarity with ADP Workforce Now and Workday is a plus, or a willingness to learn these systems.
Compensation: The hourly pay range for this position is $20 - $26.50, with actual compensation based on various non-discriminatory factors, including location, job level, prior experience, and skill set.

Benefits:
  • Health Insurance: Eligible full-time employees can enroll in Medical, Dental, and Vision plans.
  • 401(K) Matching Plan: We offer a competitive 401k matching plan to support employees' financial futures.
  • Vacation: Full-time employees are entitled to paid vacation.
  • Holiday Pay: Regular full-time employees receive ten company-paid holidays.
  • Employee Discounts: Discounts on select grading services for approved submissions.
  • Flexible Hours: Many teams provide flexible schedules to accommodate individual needs.
  • Fun Working Environment: Employees are invited to participate in celebrations, holiday events, and team-building activities.
Commitment to Diversity:
We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable law. We believe that a diverse team will better serve the varied community of collectors we support.

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