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Employee Benefits Specialist
2 months ago
About Collectors:
Collectors is a premier innovator in technology that delivers value-added services for collectors globally. We specialize in grading, authenticating, vaulting, and selling millions of record-setting collectibles, all while modernizing and digitizing the process to fulfill our mission of supporting collectors in their pursuits.
Position Overview:
We are seeking a dedicated Benefits Coordinator to enhance our employee support and benefits offerings. This role is crucial in facilitating the onboarding of employees into our benefits programs and plays a significant role during Open Enrollment. Your responsibilities will encompass the administration of Collectors' Health & Welfare benefits, including medical, dental, vision, life, disability, fertility, and various other benefits, alongside our 401(k) plan and leave of absence management. Future projects will focus on improving our mental health and short-term disability programs, as well as launching our adoption and surrogacy initiatives.
Key Responsibilities:
- Oversee all benefits and retirement programs, including medical, dental, vision, HSA/FSA, life and AD&D, STD/LTD, 401(k), fertility, and additional voluntary benefits.
- Manage all leave of absence programs, including FMLA, CFRA, and Parental Leave, collaborating with the Benefits Manager and HR Business Partners on complex cases and ADA accommodations.
- Foster strong collaboration and communication with various business units, including leadership, peers, employees, and vendors.
- Deliver exceptional and timely customer service to employees regarding all benefits and leave of absence inquiries.
- Effectively communicate and escalate complex benefits and leave of absence issues to the Benefits Manager or vendors as necessary.
- Maintain a high level of attention to detail, auditing, and resolving any discrepancies.
- Participate in and contribute to team and vendor meetings.
- Enhance existing benefit documentation and processes to align with new procedures.
- Create ad-hoc documents and spreadsheets for improved procedures and auditing of complex benefits/leave of absence issues.
- Coordinate and assist with the execution of our annual Open Enrollment.
- Support the ongoing growth and development of existing and emerging benefits.
- 1-2 years of professional experience in Benefits, with a Bachelor's Degree preferred.
- Strong attention to detail and auditing skills.
- Analytical problem solver with a passion for working with data and finding solutions.
- Ability to collaborate and communicate effectively across departments, including leadership, employees, Benefits Brokers, third-party administrators, and auditors.
- Employee-centric approach with a desire to assist employees in understanding and utilizing our benefits.
- Demonstrates discretion, judgment, and confidentiality.
- Self-motivated and capable of working independently to meet deadlines.
- Adept at identifying processes and documentation that require enhancements for optimization.
- Enjoys a collaborative work environment, partnering with peers, leaders, and vendors to enhance benefit offerings.
- Experience with ADP Workforce Now and Workday is a plus, or a willingness to learn these systems.
Benefits:
- Health Insurance: Eligible full-time employees can enroll in Medical, Dental, and Vision plans.
- 401(K) Matching Plan: We offer a competitive 401k matching plan to support employees' financial goals.
- Vacation: Eligible full-time employees receive paid vacation.
- Holiday Pay: Regular full-time employees are entitled to ten company-paid holidays.
- Employee Discounts: Discounts on select grading services for approved submissions.
- Flexible Hours: Many teams offer flexible schedules to accommodate individual needs.
- Fun Working Environment: Team members are invited to participate in celebrations, holiday events, and team-building activities.
