Rail Terminal Operations Manager

2 weeks ago


Ayer, Massachusetts, United States Pacific Rail Services Full time
Rail Terminal Supervisor of Operations

Pacific Rail Services is seeking a highly skilled Rail Terminal Supervisor of Operations to oversee the unloading of new automobiles from railcars at our Norfolk Southern (NS) Ayer, MA rail terminal. As a key member of our team, you will be responsible for coordinating terminal operations to ensure exceptional service levels and customer satisfaction.

Key Responsibilities:
  • Oversee the scheduling and coordination of automotive activities at the terminal.
  • Ensure personnel meet productivity goals and maintain acceptable service levels.
  • Prioritize safety, productivity, and efficiency, with direct contact with customers for unloading automobiles.
  • Designate equipment availability to meet customer requirements and ensure security of all operations within the intermodal yard.
  • Assist in upholding a high level of safety standards for all employees.
  • Monitor cost-effective handling of automotive freight while meeting customer service standards.
  • Coordinate inventory and auto placement to ensure accuracy and security.
  • Determine manpower levels, personnel schedules, and duties assigned.
  • Maintain daily contact with Assistant Terminal Managers and Terminal Manager for informational purposes and recommendations.
Requirements:
  • Valid driver's license, ability to pass a background check, and pass a drug test.
  • Advanced knowledge of the railroad industry from vocational education, apprenticeship, or on-the-job training.
  • Ability to assist in conflict resolution and mediation between coworkers.
  • Proven managerial skills, including leadership, employee training, and understanding of Collective Bargaining Agreements, government regulations, and industry standards.
  • Excellent written and verbal communication skills for coordination with various individuals.
Benefits:
  • Affordable healthcare, free dental, and cheap vision benefits.
  • Free life insurance.
  • Paid holidays, paid personal days.
  • Boot reimbursement.
  • 401K.
  • Vacation pay.
  • Weekly pay.

As an employee of Pacific Rail Services, you will not be an employee of the railroad. This position requires a 45-minute commute from the business location. Out-of-area candidates will not be considered.



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