Telephone Support Specialist
3 weeks ago
About the Role
">We are currently seeking a Telephone Support Specialist to join our team at Central office. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and possess excellent communication skills.
">Responsibilities
">- ">
- Provide exceptional customer service via phone and email">
- Schedule appointments and make reminder calls to customers">
- Utilize in-house systems and pagers to manage customer interactions">
- Maintain accurate records and reports as required">
- Perform other assignments as necessary">
Requirements
">To be successful in this role, you will need:
">- ">
- High School Diploma or equivalent">
- Proficiency in English (speak, read, write)">
- Proficiency in Spanish (speak, read, write)">
- Extensive phone experience">
- Computer literacy">
- Intermediate to advanced skills in Microsoft Office applications">
- Payroll and timekeeping experience">
Why Work with Us
">We are a dynamic and growing organization that values our employees' contributions and provides opportunities for professional growth and development. If you are passionate about delivering exceptional customer service and are looking for a new challenge, please apply today
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