Clerical Support Specialist

2 days ago


New York, New York, United States City of New York Full time
Job Title: Clerical Support Specialist

The City of New York is seeking a highly skilled and detail-oriented Clerical Support Specialist to join our team. As a key member of our Office of Child Support Services, you will play a vital role in ensuring the efficient operation of our daily activities.

About the Role:

  • Triage in-person clients by logging them in at the reception area, identifying the purpose of their visit, providing information and materials as needed, and communicating their needs to their Supervisor or Coordinator.
  • Process incoming mail and handle it appropriately, including requests for child support court summons service received from the NYC Family Court or directly from clients.
  • Data enter relevant information and remarks into the child support systems as needed, accurately and timely.
  • Scan and upload documents to systems used by the Office of Child Support Services as needed.
  • Perform other routine clerical functions such as filing, answering telephones, photocopying, etc., as needed.

Working Conditions:

  • Hours: 9:00am to 5:00pm
  • Work Location: Bronx, NY

Requirements:

  • A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
  • One year of satisfactory clerical experience.
  • Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Compensation and Benefits:

  • Estimated salary: $45,000 - $60,000 per annum, based on location and experience.
  • The City of New York offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

About the City of New York:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.



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