Senior Partner Management Specialist

2 weeks ago

Chicago, Illinois, United States K2 Services Full time
Job Overview

Position Summary:

The Vendor Management Office (VMO) at K2 Services encompasses the strategic Partner Management role. The ideal candidate will oversee K2's interactions with its premier vendors, known as Key Alliance Partners (KAP). These partners offer significant incentives, and this position will ensure that K2 maximizes and monitors all additional revenue prospects while strategically positioning K2 for growth within each KAP's initiatives.

Key Responsibilities:

  • Collaborate with K2's relationship sponsors to manage strategic third-party partner channel connections, extracting existing and new value (financial, marketing, service delivery, etc.) from KAPs.
  • Facilitate communication between internal stakeholders and KAPs to meet partnership obligations and business opportunity goals.
  • Manage the pipeline and forecast/monitor additional revenue in collaboration with Sales, Account Management, and Finance teams to ensure precise financial planning and analysis.
  • Engage in cross-functional collaboration with other members of the Vendor Management Office (VMO), as well as with Deals Desk, Architecture, Technology Services, Project Management Office, and Service Delivery Management to guarantee optimal client service.

Primary Duties Include:

  • Identify, monitor, and strategize for the growth of additional revenue channels, including but not limited to: marketing development funds (MDF), financial incentives, training, and certifications.
  • Acquire in-depth knowledge of KAPs' core business offerings and partnership programs, enabling K2 to optimize its revenue potential with KAPs and explore avenues for relationship enhancement.
  • Organize and lead Quarterly Business Reviews for KAPs to pinpoint areas of partner success and opportunities for improvement.
  • Collaborate with Talent and Business Owners to develop Functional Area training; assist in fulfilling partnership training requirements and growth objectives.
  • Work with key stakeholders across the organization to ensure effective use and proper distribution of MDF and other incentives.
  • Oversee the Deal registration process with KAP vendors, ensuring our access and visibility in all partnership profiles: create our profile, confirm K2's status as a preferred partner publicly, review website terms and conditions, and manage miscellaneous documentation.
  • Recommend approvals (when suitable), complete necessary documentation to register deals, and act as the "Sales Owner on Record" for these transactions.
  • Collaborate with the technology committee to advocate for vendor partners whenever necessary.
  • Annually prepare a comprehensive report for K2 leadership detailing the current state of partnership levels, value drivers, and strategies to elevate our standing.
  • Establish bi-monthly check-ins with business owners, Finance, Business Development, and Account Management.
  • Assist Finance and Accounting in resolving invoicing and billing discrepancies.

Qualifications:

  • Bachelor's Degree or college diploma in Business, Finance, Marketing, or a related discipline.
  • Experience in vendor management, including procurement or marketing, is highly preferred.
  • Minimum of 3 years' experience in financial analysis, project planning, forecasting, reporting, or other business-focused roles.
  • Soft skills: ability to track progress and plan for subsequent steps, build relationships internally and externally, ownership, attention to detail, and conduct effective meetings. Clear written and verbal communication skills, with the ability to collaborate with internal teams and external partners.
  • Strong organizational, planning, and time management skills demonstrated by the ability to manage multiple projects simultaneously and prioritize tasks based on established deadlines.
  • Proven ability to work independently and achieve deliverables effectively.

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