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Senior Partner Management Specialist

2 months ago

Chicago, Illinois, United States K2 Services Full time
Job Overview

Position Summary:

The Vendor Management Office (VMO) at K2 Services encompasses the essential function of Partner Management. The ideal candidate will oversee K2's interactions with its premier vendors, referred to as Key Alliance Partners (KAP). These vendors offer significant incentives, and this role is crucial in ensuring that K2 maximizes and monitors all additional revenue opportunities while strategically positioning K2 for growth within each KAP's program.

Key Responsibilities:

  • Collaborate with K2's relationship sponsors to manage strategic third-party partner channel relationships, extracting existing and new value (financial, marketing, service delivery, etc.) from KAPs.
  • Facilitate communication between internal stakeholders and KAPs to meet partnership requirements and achieve business opportunity targets.
  • Manage the pipeline and forecast/monitor ancillary revenue alongside Sales, Account Management, and Finance teams to ensure precise financial planning and analysis.
  • Engage in cross-functional collaboration with other members of the Vendor Management Office (VMO), as well as with Deals Desk, Architecture, Technology Services, Project Management Office, and Service Delivery Management to deliver the highest levels of client service.

Primary Duties Include:

  • Identify, monitor, and strategize for the growth of ancillary revenue channels, including but not limited to: marketing development funds (MDF), financial incentives, training, and certifications.
  • Acquire in-depth knowledge of KAPs' core business products and partnership programs, enabling K2 to optimize its revenue opportunities with KAPs and understand avenues for relationship growth.
  • Organize and lead Quarterly Business Reviews for KAPs to pinpoint areas of partner success and opportunities for enhancement.
  • Collaborate with Talent and Business Owners to develop Functional Area curriculum; assist in driving the completion of partnership training requirements and growth.
  • Work with key stakeholders across the organization to ensure the effective use and allocation of MDF and other incentives.
  • Oversee the Deal registration process with KAP vendors, including maintaining access and visibility in all partnership profiles: create our profile, ensure K2 is publicly listed as a preferred partner, review website terms and conditions, and other relevant documentation.
  • Recommend approvals when necessary, complete appropriate documentation to register deals, and act as the "Sales Owner on Record" for these transactions.
  • Partner with the technology committee to advocate for vendor partners whenever appropriate.
  • Prepare an annual report for K2 leadership detailing the current state of partnership levels, value drivers, and strategies for advancement.
  • Establish bi-monthly checkpoints with business owners, Finance, Business Development, and Account Management.
  • Assist Finance and Accounting in resolving invoicing and billing issues.

Qualifications:

  • Bachelor's Degree or college diploma in Business, Finance, Marketing, or a related field.
  • Experience in vendor management, including procurement or marketing, is strongly preferred.
  • 3+ years of experience in financial analysis, project planning, forecasting, reporting, or other business-focused roles.
  • Strong interpersonal skills: ability to track progress and plan next steps, build relationships internally and externally, demonstrate ownership, attention to detail, and conduct effective meetings. Excellent written and verbal communication skills, with the ability to collaborate with internal teams and external partners.
  • Exceptional organizational, planning, and time management skills, demonstrated by the ability to manage multiple projects simultaneously and prioritize tasks based on specified deadlines.
  • Proven ability to work independently and achieve deliverables effectively.

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