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Regional Retail Leader, North West

2 months ago

San Francisco, California, United States Mejuri Inc. Full time

Regional Retail Leader, North West

Mejuri Inc. is redefining the jewellery landscape with a direct-to-consumer model that empowers modern women to embrace luxury in their everyday lives. Our mission is to disrupt the traditional jewellery market, making fine jewellery accessible and enjoyable. As a rapidly growing global digital brand, we are backed by prominent venture capital firms and are committed to delivering exceptional customer experiences.

The Role: In this pivotal position, reporting to the Regional Director, West, the Regional Retail Leader for the North West will oversee multiple store locations, ensuring a superior in-store experience and driving performance across the district. This role is essential in embodying the Mejuri brand, fostering a productive and inclusive environment where both customers and employees thrive.

Key Responsibilities:

  • Financial Oversight: Manage the financial performance of all stores within the district, focusing on profitability and revenue growth.
  • Performance Management: Collaborate with Store Managers to set and achieve key performance indicators, driving a culture of accountability and excellence.
  • Team Development: Lead recruitment, training, and development initiatives to cultivate high-performing teams that align with Mejuri's values.
  • Customer Engagement: Enhance the in-store customer experience by implementing Mejuri's selling and service standards, ensuring every interaction is memorable.
  • Brand Advocacy: Act as a brand ambassador, promoting Mejuri's culture and values within the community and identifying opportunities for local marketing initiatives.
  • Operational Excellence: Provide day-to-day support to Store Managers, ensuring operational standards are met and identifying areas for improvement.

Qualifications:

  • Proven leadership experience in retail management, with a focus on multi-unit operations.
  • Strong business acumen and the ability to analyze performance metrics to drive strategic decisions.
  • Exceptional coaching and mentoring skills, with a track record of developing talent.
  • Excellent communication and relationship-building abilities, fostering collaboration across teams.
  • Customer-centric mindset, with a passion for enhancing the customer journey.

Join Mejuri Inc. in our mission to make luxury accessible and fun, while leading a team dedicated to excellence in retail.