Patient Access Specialist

7 days ago


Fort Smith, Arkansas, United States Mercy Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Mercy. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Greets and Directs Patients: Greet patients and visitors, instruct them on the check-in process, and direct them to the appropriate area.
  • Performs Clerical Duties: Performs a variety of clerical duties for physicians and clinic staff, including retrieving insurance and patient information, providing forms for tests or interoffice communications, and securing signatures as needed.
  • Enters Patient Information: Enters new and established patient information into the computer system.
  • Answers Calls and Schedules Appointments: Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees, and monitors and revises physician schedules as appropriate.
  • Collects Payments: Establishes payment plans and collects payments from patients.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: One year experience in a medical office setting preferred.
About Mercy

Mercy is a healthcare organization dedicated to providing compassionate care to our patients. We are committed to delivering exceptional patient care and improving the health and well-being of our communities.



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