Administrative Support Specialist

1 week ago


Arlington, Virginia, United States STEM Solutions Full time
About the Role

We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at STEM Solutions. As a key member of our administrative team, you will provide critical support to our leadership and staff, ensuring the smooth operation of our office.

Key Responsibilities
  • Provide administrative support to our leadership team, including calendar management, travel arrangements, and correspondence.
  • Manage and maintain our Outlook and portal calendars, ensuring timely and accurate updates.
  • Coordinate and assist in completing official correspondence and documents, including letters, notices, and memoranda.
  • Support the preparation and tracking of fitness reports and performance evaluations.
  • Assist in completing and tracking OUSD Action Packages and Division documents.
  • Manage portal sites, documents, links, libraries, announcements, lists, and contacts.
  • Provide exceptional customer service, answering phone calls and referring them to the appropriate individuals.
Requirements
  • Minimum of two years of experience in personnel, scheduling, task management, planning, programming, and forecasting, with a focus on correspondence and security.
  • Experience working within the Department of Defense and other federal agencies.
  • Demonstrated success in managing multiple functional areas across multiple locations.
  • Highly proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Experience with DTS (Defense Travel System) and CATMS (other Task Management System experience may be considered).
  • Excellent analytical and problem-solving skills.
  • Outstanding English writing skills and the ability to deliver quality written products in constrained time periods.
  • Strong active listening skills to assess customer needs and satisfaction.
  • Experience in managing customer expectations and working directly with customers.
  • Outstanding customer service abilities, including initiative, judgement, creativity, flexibility, and confidence.
  • Ability to multi-task across multiple projects.
Clearance

Top Secret clearance required.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced administrative professional looking for a new challenge, please submit your application.



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