Front Desk Coordinator
3 days ago
CareNow is a leading provider of urgent care services, delivering quality, convenient, and patient-centered care to communities across the United States. With over 100 clinics nationwide, we are committed to staffing our clinics with the most qualified and experienced providers.
Job SummaryWe are seeking a highly skilled and dedicated Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will play a critical role in ensuring the smooth operation of our clinic, providing exceptional patient care, and supporting our healthcare team.
Key Responsibilities- Monitor patient flow to ensure efficient clinic operations, including wait times and Web Check-in process.
- Assist with daily clinic operations, including opening and closing procedures.
- Supervise and train front desk staff to ensure adherence to financial policies, timekeeping, and established practices.
- Manage individual or team performance, addressing visitor issues or complaints, and providing necessary follow-up training.
- Create work schedules for patient representatives based on clinic needs.
- Partner with marketing to implement and maintain marketing programs.
- Prepare for and successfully complete clinic audits, reviews, and surveys.
- 1+ year of experience in a medical office setting.
- 1+ year of experience in supervising staff is preferred.
- Experience using an EHR system is beneficial.
- BLS Certification required within 30 days of start.
- Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification required within 3 months of employment or promotion.
HCA Healthcare is a leading healthcare provider with a commitment to delivering quality, patient-centered care. We are proud to be recognized as one of the World's Most Ethical Companies by the Ethisphere Institute. Our team is dedicated to improving lives and leading the charge in urgent care medicine.
We offer a wide range of primary and urgent care services for the entire family. Our doctors and medical staff are trained in family practice, emergency medicine, or internal medicine. We provide extensive resources and support to our growing CareNow physician team.
CareNow is an affiliate of HCA Healthcare, and we are committed to staffing our clinics with the most qualified and experienced providers. If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Front Desk Coordinator opening.
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