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Senior Strategic Client Partner

2 months ago

Providence, Rhode Island, United States Oracle Full time
Position Overview:
As a Principal Client Engagement Advisor, you will play a pivotal role in supporting Oracle's North American Application Sales team.

Your primary responsibility will be to engage with Oracle's most significant clients, offering expert guidance and insights on process improvements, capability enhancements, and technological advancements to align with their operational strategies.

Client Engagement Advisors are instrumental in helping Oracle clients navigate the intricate relationships within their organizations and the broader ecosystem of suppliers, partners, and service providers.

They excel at breaking down transformation opportunities into actionable, value-driven recommendations.

As trusted advisors, you will collaborate closely with internal senior leaders, solution engineering teams, and partner alliances to implement both long-term and short-term account strategies.


Key Qualifications:
To thrive in this role, you should possess:
  • A robust understanding of business processes across various functions, including finance, procurement, supply chain, HR, marketing, sales, and service.
  • The ability to grasp customers' strategic goals, challenges, and opportunities, translating these into essential capabilities and their influence on operational metrics.
  • Expertise in assessing current state architectures, designing future state architectures, and crafting phased roadmaps to achieve desired outcomes.
  • Extensive knowledge of business application solutions and transformational technologies.
  • A background in business process design and consulting.

Preferred Experience:
  • 5+ years in advisory roles, solution architecture, and value engineering.
  • A Bachelor's degree is required; an MBA or equivalent experience is advantageous.
  • 10+ years in enterprise business software (ERP, SCM, HCM, CX, PaaS, etc.).
  • Industry experience in retail, consumer packaged goods, or life sciences.
  • Exceptional presentation and communication skills.
  • Strong interpersonal abilities, including leadership, teamwork, facilitation, and negotiation.
  • The capability to work independently from various locations.
  • A strategic and outcome-oriented mindset.
  • Familiarity with architectural methodologies.
  • Proven skills in presenting and facilitating discussions with senior audiences.
  • A track record of meeting ambitious goals and fulfilling commitments.
  • Willingness to travel up to 50% annually.

Responsibilities:
Client Engagement:
  • Develop thought leadership, tools, and methodologies that advocate for change.
  • Gain a deep understanding of industry trends, customer strategies, and business objectives.
  • Establish trusted advisor status by comprehending the client's business and co-developing strategies.
  • Engage in value-based selling and articulate compelling value propositions.
  • Identify business challenges and opportunities, architecting solutions using the Oracle portfolio.
  • Act as an expert advocate for Oracle solutions, technology, and digital transformation.
  • Maintain current knowledge of Oracle products and technical advancements.
  • Stay informed about competitor and partner applications.
  • Communicate the benefits of Cloud technology and economics effectively.
  • Lead strategic discussions focused on value rather than mere features.
  • Coordinate large, multi-product pursuits and orchestrate impactful demonstrations.
  • Collaborate with implementation partners to co-develop roadmaps to value.

Sales Collaboration:
  • Identify key opportunities within accounts.
  • Drive initiatives with compelling value propositions leading to Cloud adoption.
  • Facilitate business development discussions to create new opportunities.
  • Influence partners to prioritize Oracle solutions.
  • Collaborate with Account Directors to develop deal economics linked to business benefits.
  • Ensure effective communication among relevant subject matter experts.
  • Work closely with sales teams on account planning and winning strategies.
  • Lead a multi-disciplinary team to execute winning strategies.
  • Enhance win rates, deal sizes, and generate new revenue streams.
  • Identify and pursue expansion opportunities with existing clients.

Advocacy:
  • Identify gaps in Oracle solutions and communicate primary requirements to Product Development.
  • Promote thought leadership tools and methodologies within the team and across Oracle.
  • Develop positioning for cross-product solutions.

Disclaimer:

Certain client-facing roles may require compliance with applicable health mandates. Oracle maintains broad salary ranges for its roles to reflect variations in knowledge, skills, experience, market conditions, and locations. Oracle US offers a comprehensive benefits package including medical, dental, and vision insurance, disability coverage, life insurance, flexible spending accounts, a 401(k) plan with company match, flexible vacation, paid holidays, and more.

About Us: As a leader in cloud solutions, Oracle leverages advanced technology to address contemporary challenges. We are committed to fostering diversity and inclusion within our workforce.

If you require accessibility assistance or accommodation for a disability, please inform us during the application process.

Equal Opportunity Employer:

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law.