Client Partner Consultant
3 weeks ago
Overview
Sun Life is seeking a highly skilled Client Partner Consultant to join our team. As a Client Partner Consultant, you will be responsible for delivering exceptional client service and ensuring that our clients receive the highest level of support and satisfaction.
Key Responsibilities
- Provide proactive and reactive support to clients, including responding to inquiries, resolving issues, and escalating concerns as needed.
- Develop and maintain strong relationships with clients, including communicating effectively and providing regular updates on project status.
- Collaborate with internal stakeholders, including sales, operations, and customer service teams, to ensure seamless delivery of client services.
- Identify opportunities to improve client satisfaction and implement process improvements to enhance the client experience.
- Stay up-to-date on industry trends and developments, and apply this knowledge to drive business growth and innovation.
Requirements
- Bachelor's degree in business, healthcare administration, or a related field.
- 5+ years of experience in client-facing roles, with a proven track record of delivering exceptional client service.
- 2+ years of experience in a supervisory or leadership role.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office, including Excel, Word, and Outlook.
What We Offer
- A competitive salary and benefits package.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A collaborative and inclusive culture.
About Sun Life
Sun Life is a leading provider of group insurance benefits in the U.S. We are committed to making life brighter for our customers, partners, and communities. Join our team and be part of a company that values innovation, collaboration, and customer satisfaction.
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