Retail Operations Supervisor
1 week ago
Position Overview:
As a Store Manager I or II, you will gain valuable supervisory experience while overseeing the daily operations of a retail establishment of low to moderate complexity. This role offers the chance to drive operational success, enhance your business acumen, and cultivate effective teams. Store Managers are also expected to perform all tasks typically carried out by store team members. This position serves as a stepping stone for future opportunities in managing higher-volume stores with larger teams.
Key Responsibilities:
- Embody and promote company values to both customers and team members
- Guide and mentor your team, ensuring they are equipped with the necessary tools and information to achieve company objectives
- Collaborate with supervisors to devise solutions for business challenges and key customer needs
- Deliver an outstanding store experience that aligns with the company brand
- Recruit, train, retain, and manage the performance of your direct reports
- Apply Quality Improvement methodologies to innovate and enhance business operations
- Adapt work schedule based on the needs of the business
- Associate's Degree or some college coursework preferred
- High school diploma or GED required
- Minimum of 2 years of relevant experience, with prior supervisory experience preferred
- Proficient in Microsoft Office applications
- Ability to operate independently within the store
- Capability to stand for the duration of the shift
- Ability to lift and move items weighing up to 55 pounds
- Effective communication skills with customers and team members
About Us: Quality Driven Management is committed to providing exceptional customer experiences, operational excellence, and financial performance through a culture focused on quality and the practical application of quality principles. We prioritize innovation and continuous improvement in all aspects of our operations.
FedEx Office is an equal opportunity employer that values diversity in the workplace. We welcome applicants from all backgrounds and are dedicated to providing reasonable accommodations to qualified individuals with disabilities.
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