Patient Account Representative

17 hours ago


Birmingham AL United States Guidehouse Full time
Job Title: Patient Account Representative

Job Family:

Patient Account Representatives play a crucial role in ensuring accurate and timely payment of medical claims. They are responsible for reviewing accounts from the Metrix work queue, contacting insurance companies for resolution and payment, and ensuring all claim edits in the Waystar billing system and SSI billing system are resolved and billed within 24 hours or less.

Key Responsibilities:

  • Review and resolve accounts from the Metrix work queue
  • Contact insurance companies for resolution and payment
  • Ensure all claim edits in the Waystar billing system and SSI billing system are resolved and billed within 24 hours or less

Requirements:

  • High School diploma or GED
  • 1+ years' experience in hospital billing non-government insurances
  • 1+ years' experience with claim edits and SSI billing system
  • Excellent communication and interpersonal skills
  • Knowledge and understanding of diagnosis, HCPCS, and CPT codes

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package. Benefits include medical, dental, and vision insurance, personal and family sick time, company-paid holidays, and a 401(k) retirement plan.

About Guidehouse:

Guidehouse is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.



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