Healthcare Customer Service Specialist

1 week ago


Los Angeles, California, United States Balance Health Full time
Join Our Team as a Healthcare Customer Service Specialist

Balance Health is on the lookout for a committed Healthcare Customer Service Specialist to enhance our patient experience. The successful candidate will play a vital role in managing various administrative responsibilities, including welcoming patients, coordinating appointments, and facilitating an efficient check-out process.

  • Greet and assist patients upon their arrival
  • Gather and confirm essential patient information
  • Provide support for office operations as required
  • Work during weekdays with an attractive benefits package

Qualifications:

  • High school diploma or equivalent
  • Previous experience in a medical environment is advantageous
  • Strong communication abilities
  • Basic proficiency in computer applications
  • Capability to work autonomously in a dynamic setting

What We Offer:

  • Comprehensive health, dental, and vision insurance plans
  • Retirement savings program with employer contributions
  • Generous paid time off policy
  • Employee assistance programs and additional perks

Physical Requirements:

This role may necessitate prolonged periods of standing or sitting and the capacity to lift items weighing up to 25 lbs. Visual acuity and manual dexterity are also essential.

Commitment to Diversity:

Balance Health is dedicated to providing equal opportunities to all employees and applicants, irrespective of race, religion, gender, or disability. Reasonable accommodations are available for individuals with disabilities upon request.

Inclusive Workplace:

We embrace diversity and are committed to creating an inclusive environment where every individual feels valued and respected.



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