Healthcare Navigation Specialist

2 weeks ago

Los Angeles, California, United States Asian Pacific Healthcare Venture Full time
Job Overview

Location
Administrative Office - Los Angeles, CA

Remote Work
Hybrid

Employment Type
Full Time

Educational Requirement
Associate's Degree

Compensation
$25.00 Hourly

Travel Requirements
None

Work Schedule
Day Shift

Job Sector
Healthcare

Position Summary

The Healthcare Navigation Specialist plays a crucial role in care coordination within the expanded Care Team and Care Management framework. This position is tasked with delivering short-term services in alignment with care plans for referred clients/patients, focusing on the utilization and follow-up of external community resources and specialty referrals. The Specialist oversees designated cases, coordinates healthcare benefits, educates patients, and facilitates timely and cost-effective access to care for our members. Collaboration and communication with patients, family members, providers, and other stakeholders are essential to promote wellness and empower members while ensuring access to appropriate services and maximizing benefits.

The Specialist actively participates as a member of the interdisciplinary team, serving as a liaison with various departments and external health and social service providers. This role also addresses the social needs of patients and members identified during screenings or care management services provided by registered nurses.

As part of the Care Management Program, the Specialist may assist with additional care coordination initiatives as directed by the Director of Performance Improvement. This includes managing the Remote Patient Monitoring (RPM) Program, which involves monitoring the distribution of RPM equipment, providing education on its use, and coordinating the overall implementation of the program. Additionally, the Specialist will coordinate care for Annual Wellness Visits (AWV) for Medicare or MediCal beneficiaries, including outreach and appointment scheduling.

Care coordination by the Specialist is vital to the clinic's care team, supporting and guiding patients and families through the healthcare system. This role acts as a communication bridge to understand individual patient needs, preferences, and concerns, collaborating with the core care team and external service providers, including community organizations, to ensure coordinated care.

Key Responsibilities

Care Navigation
  1. Assist the Care Team by:
  2. Connecting patients to social support services such as transportation, food resources, and housing assistance.
  3. Facilitating access to specialty services, including providing referral information and assistance with scheduling.

Documenting in the Electronic Health Record (EHR) to maintain integrated communication with the Care Team.Participating in team huddles to ensure effective communication.Conducting health assessments to develop informed Health Action Plans that address physical health, mental health, and social support needs.Ensuring the implementation of Health Action Plans related to care navigation and coordination.Utilizing motivational interviewing and trauma-informed care practices in patient interactions.
Remote Patient Monitoring Program
  1. Administering the RPM program for chronic care management.
  2. Monitoring and reporting on the distribution of RPM equipment.
  3. Providing education on the use and care of RPM equipment.

Care Coordination for AWV
  1. Conducting outreach and scheduling AWV appointments for Medicare beneficiaries.
  2. Coordinating referrals for Chronic Care Management services.

Quality Improvement and Assurance
  1. Participating in quality improvement and assurance activities as assigned.

Other Duties
  1. Performing any additional responsibilities as assigned by the CEO or Director of Performance Improvement.

Qualifications

Experience
  • Required:
    • Associate's or Bachelor's degree.
    • Additional relevant work experience may be considered in lieu of a degree.
  • Preferred:
    • Experience in case management or care coordination for underserved populations.
Skills
  • Required:
    • Ability to work effectively with diverse populations.
    • Strong interpersonal skills to connect and engage with individuals.
    • Critical thinking and effective communication skills for consulting with members and providers.
    • Proficiency in using a personal computer for documentation.
  • Preferred:
    • Knowledge of motivational interviewing techniques.
    • Familiarity with clinical standards of care and community resources.
    • Bilingual proficiency in one of LA County's Medi-Cal threshold languages is highly desirable.
HR Requirements
  • Legal authorization to work in the United States.
  • A valid California Driver's license with a clean record and access to an insured vehicle.
  • Completion of necessary health assessments and background checks.

  • Healthcare Navigator II

    2 weeks ago

    Los Angeles, California, United States Tarzana Full time

    POSITION SUMMARYHealthcare Navigators are responsible for responding to referrals from various sources, including governmental and non-profit organizations, hospitals, and treatment providers, guiding patients to access essential services. WORK SCHEDULE8 Hours Daily / 5 Days Weekly RESPONSIBILITIESThis role involves conducting initial assessments to...

  • Healthcare Navigator II

    2 weeks ago

    Los Angeles, California, United States Tarzana Full time

    POSITION SUMMARYAs a Navigator, you will engage with referral sources from various organizations, including governmental and non-profit entities, to assist patients in accessing essential services at Tarzana Treatment Centers. WORK SCHEDULE8 Hours Per Day / 5 Days Per Week RESPONSIBILITIESThis role involves conducting initial assessments to determine the...

  • Healthcare Navigation Supervisor

    2 weeks ago

    Los Angeles, California, United States UCLA Full time

    Position Overview:As the Clinical Operations Manager, you will oversee all clinical personnel within the Patient Services division, focusing on patient navigation and business operations.Key Responsibilities:Your management responsibilities encompass intake and referral staff, case management teams, and care coordination professionals. You will provide...

  • Housing Navigation Case Specialist

    1 week ago

    Los Angeles, California, United States The People Concern Full time

    Housing Navigation Case SpecialistAbout The People ConcernThe People Concern is dedicated to assisting the most vulnerable individuals in our community to reclaim their lives. As one of the largest social service organizations in Los Angeles County, we provide a variety of evidence-based interventions aimed at tackling homelessness and domestic...

  • Healthcare Case Management Specialist

    2 weeks ago

    Los Angeles, California, United States Healthcare Staffing Professionals, Inc Full time

    Healthcare Staffing Professionals, Inc - Medical Case Worker, NavigatorHealthcare Staffing Professionals, Inc is in search of a committed Medical Case Worker, Navigator for their Division of HIV/STD Program. This position entails delivering essential services to patients and clients across diverse healthcare environments as part of a collaborative...

  • Peer Navigator, Street Medicine Specialist

    7 days ago

    Los Angeles, California, United States SCAN Full time

    About the RoleWe are seeking a highly motivated and compassionate Peer Navigator, Street Medicine Specialist to join our team at SCAN. As a key member of our outreach team, you will play a critical role in supporting individuals experiencing homelessness in the West Los Angeles area.Key ResponsibilitiesBuild Rapport and Trust: Establish strong relationships...

  • Peer Navigator, Street Medicine Specialist

    3 days ago

    Los Angeles, California, United States HealthCHEC Full time

    About the RoleWe are seeking a highly motivated and compassionate Peer Navigator, Street Medicine Specialist to join our team at HealthCHEC. As a key member of our outreach team, you will play a vital role in supporting individuals experiencing homelessness in the West Los Angeles area.Key ResponsibilitiesBuild Rapport and Trust: Establish strong...

  • Healthcare Customer Support Specialist

    2 weeks ago

    Los Angeles, California, United States University of California Full time

    Position Overview:As a Healthcare Customer Support Specialist, you will play a crucial role in delivering exceptional assistance to both healthcare providers and patients associated with our esteemed institution.Key Responsibilities:In this role, your primary responsibilities will include:Serving as a vital link between patients and healthcare professionals...

  • Healthcare Case Management Specialist

    2 weeks ago

    Los Angeles, California, United States Healthcare Staffing Professionals, Inc Full time

    Healthcare Case Management Specialist - Healthcare Staffing ProfessionalsHealthcare Staffing Professionals, Inc. is seeking a dedicated Healthcare Case Management Specialist to enhance our service delivery. The successful candidate will collaborate with a multidisciplinary team in both medical and psychiatric settings, offering essential support to patients...

  • Healthcare Case Management Specialist

    1 week ago

    Los Angeles, California, United States Healthcare Staffing Professionals, Inc Full time

    Healthcare Case Management Specialist - Healthcare Staffing ProfessionalsHealthcare Staffing Professionals, Inc. is seeking a dedicated Healthcare Case Management Specialist to contribute to our multidisciplinary team. The successful candidate will be responsible for delivering comprehensive services to patients across various healthcare...

  • Healthcare Case Management Specialist

    2 weeks ago

    Los Angeles, California, United States Healthcare Staffing Professionals, Inc Full time

    Job OverviewHealthcare Staffing Professionals, Inc. is seeking dedicated Medical Case Workers to support high-need populations. In this role, you will collaborate with a multidisciplinary team of medical and psychiatric professionals to deliver essential services to patients in various healthcare settings, including hospitals, clinics, and rehabilitation...

  • Healthcare Informatics Specialist

    2 weeks ago

    Los Angeles, California, United States MLK Community Healthcare Full time

    Job OverviewPosition SummaryThe Healthcare Informatics Specialist will report directly to the Director of Clinical Informatics. This role is essential in ensuring that all electronic health records are systematically oriented towards providers, with a focus on education and compliance audits in line with the implementation documentation expectations of each...

  • Healthcare Support Specialist

    1 week ago

    Los Angeles, California, United States Watts Healthcare Full time

    Job OverviewAt Watts Healthcare Corporation, we are dedicated to enhancing the health of our community by providing improved access to high-quality clinical, preventative, and specialized healthcare services.Position Summary:The Healthcare Support Specialist plays a vital role under the direct guidance of a Nurse Supervisor or Healthcare Administrator. The...

  • Nurse Navigator

    4 days ago

    Los Angeles, California, United States CEDARS-SINAI Full time

    Job SummaryCedars-Sinai is seeking a skilled Nurse Navigator to join our Congenital Heart Program. As a key member of our team, you will play a vital role in providing exceptional patient care and support to families affected by congenital heart disease.Key ResponsibilitiesCollaborate with Healthcare Professionals: Work closely with cardiologists, surgeons,...

  • Nurse Navigator

    11 hours ago

    Los Angeles, California, United States CEDARS-SINAI Full time

    Job SummaryCedars-Sinai is seeking a skilled Nurse Navigator to join our Congenital Heart Program. As a key member of our team, you will play a vital role in providing exceptional patient care and support to families affected by congenital heart disease.Key ResponsibilitiesCollaborate with multidisciplinary teams to provide comprehensive care to patients and...

  • Traveling Healthcare Specialist RN

    7 days ago

    Los Angeles, California, United States GQR Healthcare Full time

    Job Title: Traveling Medical Professional RNJob Type: Travel NursingLocation: Los Angeles, CaliforniaJob Description:GQR Healthcare is seeking a skilled Traveling Medical Professional RN to join our team in Los Angeles, California. As a Traveling Healthcare Specialist RN, you will have the opportunity to work in a dynamic and fast-paced environment,...

  • Nurse Navigator

    5 days ago

    Los Angeles, California, United States CEDARS-SINAI Full time

    Job SummaryCedars-Sinai is seeking a skilled Nurse Navigator to join our Congenital Heart Program. As a key member of our team, you will play a vital role in providing exceptional patient care and support to families affected by congenital heart disease.Key ResponsibilitiesCollaborate with Physicians and Care Teams: Work closely with cardiologists, surgeons,...

  • Travel Healthcare Specialist

    5 days ago

    Los Angeles, California, United States Triage Staffing LLC Full time

    Job Summary:We are seeking a skilled Cardiopulmonary Specialist to join our team at Triage Staffing LLC. As a Travel Cardiopulmonary Specialist, you will be responsible for providing high-quality patient care in a long-term care setting.Key Responsibilities:Provide cardiopulmonary care to patients in a long-term care settingCollaborate with healthcare teams...

  • Healthcare Customer Service Specialist

    1 week ago

    Los Angeles, California, United States HELP-Hire Healthcare Full time

    Position OverviewAs a Healthcare Customer Service Specialist, you will serve as the primary liaison for patient interactions, ensuring a positive experience for all individuals seeking our services.Key ResponsibilitiesAct as the main point of contact for patient inquiries, both in-person and via telephone.Welcome patients and assist in addressing their...

  • Healthcare Clinical Specialist

    2 weeks ago

    Los Angeles, California, United States Accordance Search Group Full time

    Position Overview:The Field Clinical Specialist operates with a high degree of autonomy, collaborating closely with local Account Managers to enhance clinical support and education, thereby fostering clinical expertise.Key Responsibilities:This role involves instructing healthcare professionals on the proper handling, implementation, and troubleshooting of...