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Fitness Club Ambassador

1 month ago

Louisville, Kentucky, United States Crunch Fitness Full time
Job Title: Member Services Representative

At Crunch Fitness, we're committed to creating a welcoming and supportive environment for our members. As a Member Services Representative, you'll be the face of our operation, ensuring that every guest feels valued and supported.

Key Responsibilities:
  • Greet members and guests with a smile and provide exceptional customer service
  • Check in members and guests efficiently and accurately
  • Facilitate communication and resolve any issues or concerns
  • Answer phone calls in a professional and courteous manner
  • Communicate special events and promotions to members and guests
  • Maintain a clean and organized work area
  • Assist with member requests and forward to management as needed
  • Sell retail products and schedule member services
Requirements:
  • High school diploma or equivalent required
  • Ability to lift 10 pounds and stand for long periods
  • Experience working with children and certifications as required by local laws
Why Join Our Team:

At Crunch Fitness, we're dedicated to creating a diverse and inclusive workplace. We're an equal opportunity employer and welcome applications from all qualified individuals. If you're passionate about delivering exceptional customer service and creating a positive experience for our members, we'd love to hear from you