Overnight Member Services Representative

1 month ago


Louisville, Kentucky, United States Crunch Fitness Full time
Job Title: Overnight Member Services Representative

At Crunch Fitness, we're committed to creating an inclusive and diverse workplace. We're seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team.

Key Responsibilities:
  • Provide exceptional member service, ensuring a warm and welcoming atmosphere for our guests.
  • Check in members and guests, facilitate messages on club software, and answer phones in a courteous and professional manner.
  • Communicate special events, maintain a clean and organized work area, and facilitate all member requests or forward to a manager.
  • Sell retail products, schedule member services, and facilitate payment of member services in accordance with company procedures.
  • Know club facility, services, and schedules, and maintain a professional disposition at all times.
Requirements:
  • Obtain or maintain a valid Child/Infant CPR Certification.
  • Experience working with children.
  • Certifications, as local/state laws require.
Physical Requirements:
  • Lift 10 lbs. on occasion.
  • Stand, bend, and squat with frequency.
  • Climb and hang decorations when needed.
Employment Eligibility:
  • All applicants must possess a high school diploma or equivalent.
  • To be eligible for employment, applicants must be at least 18 years of age.
  • All applicants must be eligible to work in the United States and maintain their eligibility throughout their employment.

Crunch Fitness is an Equal Opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.



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