Senior Client Strategist

7 days ago


Farmington, New Mexico, United States Contáctica Full time
About Contáctica

Contáctica is a technology and creativity company that offers 360-degree agency services and advanced Martech and Data Intelligence solutions.

Our mission is to accelerate the evolution of visionary companies, helping them achieve their purpose in the world. We seek ideas that enable our clients to fulfill their purpose through precise, necessary, sufficient, and sustainable technology. Additionally, we constantly seek innovative solutions to address the challenges of brand, product, and business of our clients.

Contáctica has over 20 years of experience and a multicultural team with global presence in ten countries. Our clients are in various markets of the Western Hemisphere, including the United States, Puerto Rico, Colombia, and operate in industries such as banking, insurance, and consumer products (CPGs).

Key Responsibilities
  • Develop growth and innovation strategies for our clients and Contáctica.
  • Provide high-quality consulting through the identification of powerful insights and the creation of winning strategies, leveraging data analysis, innovative thinking, and the latest technologies to deliver outstanding and measurable results.
  • Transform strategies into tangible results. Supervise the effective execution of recommended strategies, ensuring optimal measurement, optimization, and achievement of outstanding results.
  • Enhance competitive advantage. Educate and guide Contáctica and its clients towards the forefront of marketing trends and cutting-edge technologies. Develop innovative strategies and solutions to differentiate clients and Contáctica from their competitors.
  • Maximize client ROI. Analyze and optimize campaign results to maximize ROI, ensuring that each strategy and action contributes to improved business performance and customer satisfaction.
Requirements
  • Passion for digital innovation. Demonstrated passion for digital marketing and technological evolution, with a strong focus on continuous innovation and staying at the forefront of innovations.
  • Extensive experience in digital marketing strategy. Proven record in developing and implementing innovative digital marketing strategies and world-class customer experiences with at least 5 years of experience in a senior role.
  • Exceptional analytical and problem-solving skills. Exceptional analytical skills to interpret complex data and develop actionable insights, combined with a proactive approach to problem-solving.
  • Experience with Artificial Intelligence and Machine Learning in Marketing. Proven record of using Artificial Intelligence and Machine Learning to develop and optimize marketing strategies, driving innovation and efficiency.
  • Hope in financial services marketing. Deep understanding and experience working in financial services industries such as banking and insurance, adapting strategies to these sectors.
  • Leadership in content marketing and social media. Proven success in developing and leading content marketing and social media strategies that improve brand visibility and engagement.
  • Interpersonal skills and solid relationship building. Proven ability to establish immediate credibility and build lasting relationships with clients and team members, driving collaboration and trust.
  • Experience with advanced marketing tools and technologies. Proficiency in using advanced marketing tools, including CRM systems, SEO/SEM software, and real-time analysis to optimize campaigns and strategies.
  • Experience with CRM and customer journey mapping. Specialization in customer relationship management and customer journey mapping to optimize user experience and increase customer retention.
  • Certifications in advanced marketing technologies. Possession of certifications such as Google Analytics, HubSpot Marketing Software, or Salesforce Marketing Cloud, demonstrating competence in cutting-edge marketing tools.
Benefits
  • Join our high-performance team at Contáctica and be at the forefront of innovation.
  • Experience the enthusiasm of working in a cutting-edge environment at Contáctica.
  • Be part of a team shaping the future with the latest technology.
  • Unlock your creativity and be the best you can be.


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