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Senior Client Relationship Manager

2 months ago

Farmington, Michigan, United States LSPedia Inc Full time
Descripción del Puesto

Únete a Nuestro Equipo como Gerente de Relaciones con Clientes Senior

LSPedia está en búsqueda de un Gerente de Relaciones con Clientes Senior, dinámico y experimentado, para integrarse a nuestro equipo de alto rendimiento. En este rol, serás responsable de desarrollar y mantener relaciones sólidas con nuestras cuentas empresariales, impulsar el crecimiento de ingresos y asegurar la satisfacción del cliente. Este puesto incluye un objetivo de ventas y requiere viajes ocasionales para visitas a cuentas.

Responsabilidades:

  • Fomentar y mantener relaciones sólidas con cuentas empresariales.
  • Aumentar la participación de mercado dentro de las cuentas asignadas para cumplir y superar los objetivos de ventas.
  • Asegurar la satisfacción y retención del cliente a través de una comunicación proactiva y resolución de problemas.
  • Colaborar con otros departamentos para ofrecer experiencias al cliente sin interrupciones.
  • Realizar visitas a cuentas, viajando según sea necesario.
  • Proporcionar actualizaciones y reportes regulares sobre el estado de las cuentas, crecimiento de ingresos y satisfacción del cliente.

Requisitos Mínimos:

  • Éxito en Ventas Comprobado: Más de 5 años de experiencia demostrada en cumplir y superar objetivos de ventas en industrias B2B, SaaS, salud, farmacéutica o de farmacia.
  • Gestión Estratégica de Cuentas: Experiencia en el desarrollo y ejecución de planes estratégicos de cuentas que impulsen el crecimiento y maximicen el valor para el cliente.
  • Competencia Técnica: Capacidad para entender y comunicar conceptos técnicos relacionados con soluciones SaaS, con un historial de ventas exitosas de productos complejos.
  • Habilidades Analíticas: Fuertes habilidades analíticas para evaluar el rendimiento de las cuentas, identificar oportunidades de crecimiento y abordar desafíos de manera efectiva.
  • Experiencia en Negociación: Habilidades de negociación comprobadas con la capacidad de cerrar grandes acuerdos y gestionar renovaciones de contratos para asegurar términos favorables.

Calificaciones Preferidas:

  • Más de 8 años de experiencia en ventas empresariales.
  • Experiencia con cuentas empresariales y clientes a gran escala.
  • Familiaridad con software de CRM y herramientas de ventas.

Beneficios:

  • Salario base competitivo, comisiones y bonificaciones.
  • Seguro de salud integral.
  • Seguro dental.
  • Plan 401(k) con aportación del empleador.
  • Beneficios adicionales.

En LSPedia, buscamos un profesional motivado y enérgico, listo para impulsar el crecimiento y asegurar la satisfacción de nuestros clientes empresariales. Si eres una persona con pasión por el éxito, queremos conocerte. Únete a nuestro equipo en crecimiento y marca la diferencia en un entorno emocionante y de apoyo.

Sobre Nosotros:

Bienvenido a LSPedia, un líder global en software (SaaS) en el ámbito de la trazabilidad, cumplimiento y soluciones de cadena de suministro, dedicado a empoderar las industrias farmacéutica, de salud y alimentaria. Como una de las 50 mejores empresas de Michigan y reconocida en la lista de las empresas de más rápido crecimiento en América, LSPedia se destaca por su innovación y excelencia.

Nuestras soluciones de software de vanguardia han ganado la confianza de importantes actores en los sectores farmacéutico y de salud. Nos enorgullecemos de nuestro compromiso con la entrega de soluciones de trazabilidad y cumplimiento inigualables que redefinen los estándares de la industria.

En LSPedia, estamos impulsados por una pasión por la innovación y un compromiso con la excelencia. Únete a nuestro equipo excepcional mientras continuamos expandiéndonos y dando forma al futuro de las soluciones de trazabilidad y cadena de suministro. Buscamos individuos que compartan nuestra visión y entusiasmo para contribuir al éxito continuo de nuestra empresa dinámica y en crecimiento.