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Customer Service Representative

2 months ago

Rome, New York, United States Hannaford Supermarkets Full time
Customer Service Associate Job Description

Hannaford Supermarkets is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.

Key Responsibilities:
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the checkout lanes, stockroom, and other areas of the store.
  • Assist customers with finding products, answering questions, and providing recommendations.
  • Operate a cash register, process transactions, and handle customer payments.
  • Restock shelves, maintain inventory levels, and ensure that products are facing forward and at the correct price.
  • Participate in visual merchandising, including setting up displays and maintaining a visually appealing store environment.
  • Work collaboratively with other team members to achieve store goals and objectives.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
Preferred Qualifications:
  • Previous retail or customer service experience.
  • Ability to work independently and as part of a team.
  • Basic math skills and accuracy with handling cash and operating a cash register.

Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.