Customer Service Ambassador

5 days ago


Rome, New York, United States Freeman Holdings Group Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service department, you will be responsible for providing exceptional service to our internal and external customers.

Key Responsibilities:
  • Greet Customers: Greet customers in a friendly and professional manner, providing a warm and welcoming experience.
  • Provide Concierge Services: Provide concierge services to pilots and customers, including making reservations as required.
  • Invoicing and Record Keeping: Invoicing for services rendered to customers and pilots, and record customer preferences in our CSI system.
  • Proactive Preparation: Proactively prepare for all incoming aircraft, ensuring a seamless and efficient experience for our customers.
  • Feedback and Communication: Provide timely feedback to the company regarding service failures or customer concerns, and communicate effectively with customers, pilots, and team members.
  • Partnership and Teamwork: Partner with our line service team to meet and exceed customer service expectations, and maintain a neat and organized work area at all times.
Requirements:
  • Customer Service Experience: Previous customer service experience, preferably in the service industry.
  • Education: High School Diploma or equivalent.
  • Availability: Ability to work evenings, weekends, and holidays, as required.
  • Language Skills: Bi-lingual skills are preferred.
Benefits:

We offer a comprehensive benefits package, including a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses.

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled.



  • Rome, New York, United States Freeman Holdings Group Full time

    Customer Service RepresentativeAt Freeman Holdings Group, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:Greet customers in a friendly and professional mannerProvide concierge services to pilots...


  • Rome, New York, United States Freeman Holdings Group Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service department, you will be responsible for providing exceptional service to our internal and external customers, ensuring their...


  • Rome, New York, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our customers, and contributing to the overall success of our organization.Key...


  • Rome, New York, United States HomeGoods Full time

    Customer Service AssociateAt HomeGoods, we're passionate about creating a unique shopping experience for our customers. As a Customer Service Associate, you'll play a vital role in delivering exceptional service and ensuring our customers have a positive experience in our stores.Key Responsibilities:Provide prompt and courteous service to customers,...


  • Rome, New York, United States Hannaford Supermarkets Full time

    Job Title: Customer Service LeaderHannaford Supermarkets is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Observe and follow all company policies and established...


  • Rome, New York, United States Ollie's Bargain Outlet, Inc. Full time

    Customer Service Associate Job DescriptionOllie's Bargain Outlet is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our customers. Your duties will include greeting and acknowledging every customer as they enter and exit the store, accurately and...


  • Rome, New York, United States U-Haul Full time

    Customer Service Representative OpportunityU-Haul is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist...


  • Rome, New York, United States Hannaford Supermarkets Full time

    Customer Service LeaderHannaford Supermarkets is seeking a Customer Service Leader to join our team. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading front-end and service desk/kiosk associates, and ensuring a positive shopping experience for our customers.Key Responsibilities:Observe...


  • Rome, New York, United States Michael Collea - State Farm Agent Full time

    Job OpportunityWe are seeking a motivated and ambitious individual to join our team as a Customer Relations Representative. As a lifelong resident of Oneida County, our agency values relationships and appreciates every customer who chooses us to take care of their needs.About Our AgencyWe are a growing full-service insurance agency dedicated to providing a...


  • Rome, New York, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** As a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer experiences. **Key Responsibilities:** * Assist customers with their insurance needs, providing personalized support and guidance * Provide accurate and efficient processing of policy changes,...


  • Rome, New York, United States Tops Friendly Markets Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Cashier / Front-End Associate at Tops Friendly Markets.Key Responsibilities:Provide exceptional customer service to ensure a positive shopping experience.Operate a cash register and process customer transactions accurately and efficiently.Stock supplies and...


  • Rome, New York, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the highest level of support and assistance.Key...


  • Rome, New York, United States Ollie's Bargain Outlet, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Ollie's Bargain Outlet, Inc.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive shopping experience for every customer.Operate the register accurately and efficiently, handling cash, credit card transactions, and...


  • Rome, New York, United States Marshalls Full time

    Customer Service AssociateAt Marshalls, we're all about embracing the unknown and supporting each other along the way. Every day is a new adventure, a fresh chance to experience retail in all its glory. Our team is diverse, with a wide array of backgrounds, thoughts, and experiences that make our mission come to life.Key Responsibilities:Provide prompt,...


  • Rome, New York, United States Ollie's Bargain Outlet, Inc. Full time

    About the Role:The Customer Service Associate assists customers and helps to maintain the store appearance. This role is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.Key Responsibilities:Greet and acknowledge every customer with Ollie's "Yes I...


  • Rome, New York, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Rome, New York, United States Michael Collea - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and ambitious individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our customers, providing exceptional service, and driving business growth.ResponsibilitiesEstablish and maintain...


  • Rome, New York, United States cumberlandfarmsinc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Clerk to join our team at Cumberland Farms Inc. As a Guest Service Clerk, you will play a key role in delivering an exceptional guest shopping experience and maintaining a clean and organized store environment.Key ResponsibilitiesGreet and Welcome Guests: Provide a warm and...


  • Rome, New York, United States Steven Jarvis - State Farm Agent Full time

    Job DescriptionAt Steven Jarvis - State Farm Agent, we are seeking a highly organized and detail-oriented individual to fill the role of Receptionist - State Farm Agent Team Member. This position is ideal for someone who is committed to providing exceptional customer service and is eager to learn and grow within the insurance industry.Responsibilities:Greet...


  • Rome, New York, United States Michael Collea - State Farm Agent Full time

    Customer Relationship SpecialistWe are seeking a motivated and ambitious team member to join our growing full-service insurance agency in Rome, NY. As a Customer Relationship Specialist, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing tailored solutions to meet those...