Customer Service Representative

2 days ago

Rome, New York, United States Michael Collea - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and ambitious individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our customers, providing exceptional service, and driving business growth.

Responsibilities
  • Establish and maintain positive relationships with customers, identifying their needs and providing tailored solutions.
  • Develop and execute sales strategies to meet or exceed sales targets, leveraging your excellent communication and interpersonal skills.
  • Collaborate with our team to identify new business opportunities, develop leads, and schedule appointments.
  • Stay up-to-date on industry trends and product offerings, providing expert advice to customers and colleagues alike.
Requirements
  • Proven track record of success in sales or customer-facing roles, with a strong focus on relationship-building and customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups and individuals.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of accuracy and attention to detail.
  • Strong problem-solving skills, with the ability to think critically and creatively in a dynamic and ever-changing environment.
What We Offer
  • A competitive salary and commission structure, with opportunities for growth and advancement.
  • A dynamic and supportive work environment, with a team of experienced professionals dedicated to helping you succeed.
  • Ongoing training and development opportunities, to help you stay up-to-date on industry trends and best practices.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and ambitious individual looking for a challenging and rewarding career opportunity, we encourage you to apply.

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