Customer Service Representative

4 weeks ago


Rome, New York, United States Ollie's Bargain Outlet, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Ollie's Bargain Outlet, Inc.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for every customer.
  • Operate the register accurately and efficiently, handling cash, credit card transactions, and returns.
  • Assist with receiving merchandise, pricing items, and maintaining store appearance.
  • Communicate effectively with Team Leaders and colleagues to ensure seamless store operations.
  • Perform other duties as assigned to support the store's success.
Requirements
  • High school diploma or equivalent preferred.
  • 6 months of prior retail experience preferred.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • A positive attitude and team player who is passionate about delivering exceptional customer service.
Physical Demands
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner.
Compensation

New Hire Starting Pay: $15.50-$16.50 per hour. Pay ranges may vary by location and are based on work location, position, experience, skill level, qualifications, and other relevant factors.

Ollie's is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.



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