Patient Services Representative

2 months ago


Baltimore, Maryland, United States LifeBridge Health Full time
Position Overview:
As a vital member of our team, you will be responsible for welcoming and assisting patients and visitors throughout the healthcare facility. Your role will involve answering incoming calls, providing essential information, and facilitating transportation needs, including wheelchair assistance.

Key Responsibilities:
1. Greet and assist patients and visitors with a warm and professional demeanor.
2. Manage phone inquiries and deliver accurate information regarding services.
3. Support patient transportation requests and ensure a smooth experience for all guests.

Qualifications:
- Basic understanding of customer service principles.
- Previous experience in a healthcare or retail environment is preferred.
- Strong communication and interpersonal skills.

Join us in delivering exceptional service and care at LifeBridge Health, where your contributions make a difference in the lives of our patients.

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