Patient Service Representative
2 weeks ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Ascension Saint Agnes in Baltimore, Maryland. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and customers in a medical setting.
Key Responsibilities- Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
- Greet patients and visitors, check patients in and out, and obtain necessary documentation.
- Verify and enter demographic and insurance information.
- Verify insurance authorizations/precertification and complete medical record release requests.
- Schedule and confirm patient appointments and enter, review, and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile all daily reports and deposits for accuracy.
- Provide general office and clerical support to assigned area.
- High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
- Call center or high call volume experience.
- Experience in the medical field.
- Ability to multitask.
Ascension Saint Agnes in Baltimore, Maryland operates a full-service, 254-bed teaching hospital, the Ascension Saint Agnes Medical Group, Ascension Saint Agnes Imaging Center, and Ascension Saint Agnes Foundation. As an associate, you will be part of a team that is committed to providing a place of respect and inclusion for all associates, as well as a rich learning environment with countless opportunities for career growth and professional development.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision, and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer, and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer. Ascension will provide equal employment opportunities to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status, or any other legally protected status or status as a covered veteran in accordance with applicable federal, state, and local laws.
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