Patient Service Representative
14 hours ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Ascension Saint Agnes Health Center in Baltimore, MD. As a Patient Service Representative, you will play a critical role in providing exceptional customer service to patients and families, ensuring a positive experience throughout their healthcare journey.
Responsibilities- Provide administrative and clerical support to patients and customers in a medical setting
- Greet patients and visitors, check patients in and out, and obtain necessary documentation
- Verify and enter demographic information, obtain and verify insurance authorizations/precertification, and complete medical record release requests
- Enter, review, and submit charges for patient procedures and services daily, collect co-payments, and reconcile all daily reports and deposits for accuracy
- Provide general office and clerical support to assigned area
- High School diploma equivalency or 1 year of applicable cumulative job-specific experience required
- Medical office, EMR, and customer service experience preferred
- Clear communication skills and ability to work effectively in a fast-paced environment
Ascension is a leading non-profit, faith-based national health system committed to providing a place of respect and inclusion for all associates. As an associate, you will be part of a team that values diversity, equity, and inclusion, and is dedicated to delivering high-quality patient care. We offer a comprehensive benefits package, including paid time off, various health insurance options, retirement benefits, and opportunities for career growth and professional development.
Ascension is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all associates, and we encourage candidates from diverse backgrounds to apply.
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