Technical Sales Expert
2 days ago
Join Beacon Building Products as a Customer Support Services Specialist and take advantage of our comprehensive benefits package, including competitive pay, medical, dental, and vision benefits, employee stock purchase plan, 401(k) match, paid leave, and opportunities for growth and development through paid training and advancement programs.
Role Overview
The Customer Support Services Specialist will play a critical role in helping our customers maximize their use of our e-commerce software platforms. They'll provide on-site customer and employee training, support local sales staff, and become an expert on our technology offerings.
Responsibilities
• Help customers develop and implement strategies to drive change and enable them to grow their business more efficiently
• Create and deliver training programs to enhance customer capabilities
• Set up recurring order templates for customers and provide consultative selling services to determine their needs and create engagement
• Work closely with internal sales employees and branch staff to develop their e-commerce skills
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