Customer Service Representative Opportunity

3 weeks ago


Las Cruces, New Mexico, United States Mass Markets Full time

Mass Markets is hiring a skilled Call Center Representative. As a key member of our team, you will be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal will be to ensure first call resolution through effective problem-solving and call handling.

We are looking for individuals who can research systems to find missing information and coordinate with other departments to resolve issues when needed. You will also be responsible for accurately documenting and processing customer claims in our systems.

In this role, you will have the opportunity to work in a fast-paced environment and develop your skills in communication, problem-solving, and teamwork. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. We offer a competitive benefits package, including health insurance, retirement plan, and paid time off.



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