Client Relations Specialist

2 weeks ago


Santa Clara, California, United States BruntWork Pty Ltd Full time

Company: BruntWork Pty Ltd

Position: Customer Support

Job Overview:

We are seeking a dedicated Customer Support professional to join our dynamic team. This role offers the flexibility of working from home while providing essential support to our clients.

Key Responsibilities:

  • Manage and respond to client emails efficiently.
  • Handle incoming calls with professionalism.
  • Assist in scheduling appointments and managing calendars.
  • Coordinate effectively with transportation providers.
  • Perform various administrative tasks as needed.

Qualifications:

  • Exceptional communication abilities.
  • Prior experience in customer support roles.
  • Familiarity with CRM systems and software.
  • Ability to book rides with services like Uber and Lyft.
  • Strong interpersonal skills.
  • Meticulous attention to detail.
  • Willingness to work diligently.

Technical Requirements:

  • Processor: Intel I3/Ryzen 3/MAC Intel I5 or equivalent.
  • Minimum RAM: 8GB.
  • Operating System: Windows 10 or macOS Catalina and above.
  • Internet Speed: 20-25mbps Postpaid connection.

Important Notes:

  • Candidates will be required to complete vocabulary and aptitude assessments.
  • Voice recordings may be requested as part of the evaluation process.

Required Skills: Customer Support, CRM, Communication, Interpersonal Skills, Scheduling Software.



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