Client Relations Specialist

2 weeks ago


Santa Maria, California, United States Donna Randolph - State Farm Agent Full time
Job Overview

Position Available: Client Relations Specialist

Company: Donna Randolph - State Farm Agent

Donna Randolph is seeking a detail-oriented and dependable professional to manage administrative responsibilities and support insurance agents in attracting and retaining clientele. As a Client Relations Specialist within our agency, your meticulous attention to detail, dedication to fostering client relationships, and sales-driven mindset position you as an ideal candidate for this versatile role. Your proactive approach as a motivated individual excelling in a fast-paced environment lays the groundwork for career advancement and enhanced earning potential.

We are eager to incorporate your passion and marketing expertise into our team as we pursue shared success.

KEY RESPONSIBILITIES:
  • Establish and nurture customer relationships, ensuring timely follow-up.
  • Provide prompt, accurate, and courteous customer service, addressing questions regarding insurance options, eligibility, coverage details, policy adjustments, claims processing, and billing matters.
  • Utilize a client-focused strategy to inform clients about insurance choices through a needs-based evaluation.
  • Exhibit outstanding communication abilities to swiftly meet customer needs while fostering business growth.
REQUIREMENTS:
  • Dedication to superior customer service.
  • Previous experience in sales (external, internal, retail, or telemarketing) is beneficial.
  • Possess a valid Property and Casualty License.
  • Ability to meet mutually established marketing objectives.
  • Enthusiasm for promoting products and services tailored to client needs.
OFFERINGS:
  • Competitive hourly wage with commission and bonuses.
  • Generous paid time off, including vacation and personal/sick days.
  • Comprehensive health benefits package.
  • Profit-sharing opportunities.
  • Opportunities for growth and advancement within the organization.


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