Guest Satisfaction Specialist
4 days ago
JACKMONT HOSPITALITY INC in Charlotte, NC is seeking a Guest Satisfaction Specialist to join our team. As a key member of our staff, you will be responsible for delivering exceptional dining experiences to our guests.
Key Accountabilities:
- Build rapport with guests to ensure a positive experience
- Take food and beverage orders accurately and efficiently
- Upsell opportunities to enhance the guest experience
- Check on guest satisfaction throughout the meal, expediting food and beverages as needed
Requirements:
- Lifting up to 30 lbs to deliver plates and food to tables
- Excellent communication skills to effectively interact with guests and colleagues
- Professional appearance and demeanor, adhering to company-approved uniforms and grooming standards
- Accurate operation of point-of-sale systems, handling transactions and making change as needed
We offer an estimated salary of $12-$15 per hour, depending on experience and qualifications. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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