Guest Experience Specialist

7 days ago


Charlotte, North Carolina, United States Aimbridge Hospitality Full time
Role Overview

We are seeking a motivated and organized Guest Experience Specialist to join our hospitality team at Aimbridge Hospitality. In this role, you will be responsible for ensuring that guest rooms and public areas meet the highest standards of cleanliness and organization.

You will work closely with other departments to provide exceptional guest experiences and ensure seamless hotel operations. A high school diploma or equivalent and/or experience in a hotel or related field are essential requirements for this position.

Main Responsibilities
  • Deep clean guest rooms and public areas as required.
  • Restock and maintain housekeeping carts with necessary supplies.
  • Address guest concerns and resolve issues efficiently, working closely with other departments.
Benefits and Compensation

Aimbridge Hospitality offers a competitive salary range of $50,000 - $70,000 per annum, based on location and experience. Additionally, full-time employees are eligible for a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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