Fire Alarm Systems Technician IV

4 days ago

Farmington Hills, Michigan, United States Johnson Controls International Full time
Job Summary

This is a skilled position that involves the installation, programming, troubleshooting, configuring, commissioning, and servicing of standalone and networked fire alarm systems and other related building system products at customer sites.

Key Responsibilities
  • Panel repair/reprogram, device replacement/repair, diagnosing and resolving low voltage circuit troubles and system testing.
  • Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
Technical Requirements
  • Respond to customer service calls in a timely and efficient manner, troubleshoot and repair as needed.
  • Will be required to participate in after hours on call service program.
  • Communicate with central dispatch on current work order status and receive updates on outstanding customer issues.
  • Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals.
  • Supervise and inspect the installation of equipment to meet customer and contract specifications.
  • Complete necessary certification courses on internal and external products used.
  • Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
Qualifications
  • At least 5 years of documented experience in low voltage electrical systems, including Fire/Life Safety Systems.
  • High School Diploma or equivalent required.
  • NICET level II or higher in Fire Alarm Systems.
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
  • Experience with hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Able to work flexible hours including weekends and after hours to meet customer requirements.
  • Overnight travel may be required.
  • Demonstrate a high level of customer service.
  • Ability to lead & work well with team members.
  • Ability to adhere to, implement, and always follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and an ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to pass a pre-employment background and drug test.
  • Able to obtain and retain any licenses that are required by National, State and Local codes.
  • Basic understanding of Network concepts and architectures.
Preferred Qualifications
  • Two-year Associates Degree in Electronics; Network; Computer Science or related field or ability to obtain in first year.

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