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Service Technician

2 months ago

Farmington Hills, Michigan, United States International Wheel & Tire Full time
Job Overview

International Wheel & Tire (IWT) is a global market leader in the integration of wheel and tire assembly and test systems. We are seeking a highly skilled Service Technician to join our team.

Key Responsibilities
  • Provide exceptional customer service and support to ensure customer satisfaction.
  • Install, start up, train, and service OEM automation equipment to meet customer needs.
  • Diagnose errors or technical problems and determine effective solutions to minimize downtime.
  • Perform and assist with other duties as assigned to ensure seamless operations.
  • Follow all customer procedures and protocols to maintain high-quality standards.
  • Build strong relationships with customers to drive business growth.
Requirements
  • 1-2 years of technical experience in a related field.
  • Ability to read electrical and mechanical schematics and PLC knowledge.
  • Strong troubleshooting, testing, repairing, and servicing technical components.
  • Well-versed in machine controls and possess good mechanical aptitude.
  • Valid driver's license and ability to acquire a valid passport for international travel.
  • Motivated with strong interpersonal skills to effectively communicate with customers and colleagues.
Work Environment

This role operates in an office and plant environment, utilizing standard office equipment and machinery.

Physical Requirements

This position requires standing, walking, and bending, with the ability to lift components up to 50 lbs.

Travel

Overnight and abroad travel is required to support customer needs and drive business growth.