Fire Service Sales Representative

3 days ago


Farmington, Michigan, United States Johnson Controls Full time
About the Role

The primary function of this position is to promote and sell service agreements for commercial building systems products, including fire alarm, suppression, sprinkler, security, sound, communication, and inspections. This involves determining customer needs and developing sales strategies to meet those objectives.

Key Responsibilities
  • Establish contact with prospects and qualify potential buyers of service contracts by scheduling sales calls, following up on leads, and utilizing outlined marketing strategies.
  • Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings.
  • Close sufficient sales to meet sales plan objectives.
  • Develop and maintain an active proposal backlog that will support achieving the designed sales plan.
  • Conduct building surveys to support the development of estimates.
  • Maintain correct and complete records of all sales-related activities.
  • Submit all required sales reports, expenses, competitive activity, and correspondence in an accurate and timely manner.
  • Develop a positive ongoing relationship with customers to ensure that Johnson Controls is meeting their requirements to ensure long-term customer loyalty.
  • Support the service department to generate leads for service or equipment/device upgrades.
Requirements
  • One to three years of sales experience in a related business with a proven successful record of accomplishment that is verifiable.
  • Excellent communication skills; ability to persuade and close sales.
  • Ability to handle a variety of situations encountered during the sales process.
  • Disciplined to work with limited supervision.
Preferred Qualifications
  • Bachelor's degree in a technical or business discipline.


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