Receivables and Collections Operations Manager
2 weeks ago
P-Neo Personal GmbH is seeking an experienced Receivables and Collections Operations Manager. This role is ideal for professionals looking to elevate their career within a reputable and expanding organization.
Job Overview: The Receivables and Collections Operations Manager will lead the accounts receivable and collections division, ensuring prompt and precise invoicing, collections, and reconciliation practices. This position requires strategic oversight, team leadership, and collaboration with various departments to enhance financial outcomes and customer satisfaction.
Key Responsibilities:
- Formulate and execute strategies to streamline accounts receivable and collections operations.
- Supervise and develop the Receivables and Collections team.
- Analyze the accounts receivable aging report, addressing overdue accounts proactively.
- Establish and uphold policies to enhance collections and minimize delinquency rates.
- Work closely with the finance department to guarantee accurate and timely financial reporting.
- Negotiate payment arrangements and settlements with clients, managing escalated collection matters.
- Maintain strong relationships with key clients to ensure smooth payment processes.
- Review and authorize adjustments, write-offs, and payment reversals.
- Ensure adherence to all applicable regulations and company policies.
- Prepare and deliver regular reports on accounts receivable performance and collections efficiency to senior management.
- Collaborate with sales and customer service teams to resolve billing discrepancies and enhance customer satisfaction.
- Conduct regular team meetings and provide continuous training and development opportunities.
- Leverage technology to improve efficiency in accounts receivable and collections operations.
Additional Duties:
- Oversee daily financial transactions, including verifying, classifying, posting, and recording receivables data.
- Process credit card transactions and apply them according to customer instructions.
- Conduct high-level collection calls and follow up on significant overdue payments.
- Facilitate invoice payments by sending reminders and contacting clients.
- Maintain updated customer accounts by documenting information, communications, and collection efforts in the system.
Qualifications:
- Bachelor's degree in accounting, finance, business administration, or a related field.
- A minimum of 5 years of experience in accounts receivable and collections, with at least 2 years in a leadership role.
- Strong understanding of accounting principles and practices.
- Excellent analytical and problem-solving abilities.
- Proficiency in accounting software and Microsoft Office Suite.
- Strong leadership and team management skills.
- Exceptional communication and negotiation capabilities.
- Ability to perform under pressure and meet deadlines.
- High level of accuracy and attention to detail.
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