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Accounts Receivable Analyst

2 months ago

Orlando, Florida, United States MILLS & NEBRASKA Full time

The Credit Management Specialist plays a crucial role in overseeing the financial relationship between the organization and its clients, ensuring adherence to established control measures. This position involves analyzing customer financial data to assess creditworthiness and managing the collection process to guarantee prompt payment and accurate record-keeping.

KEY RESPONSIBILITIES

  • Evaluate and process customer credit applications.
  • Conduct thorough credit assessments and authorize customer credit limits.
  • Handle Notices to Owner and manage waiver processes.
  • Maintain accurate documentation within the system, ensuring job balances and customer records are precise.
  • Responsible for the distribution of invoices, aging reports, and account statements to clients.
  • Coordinate insurance documentation, warranties, contracts, and tax forms.
  • Engage in proactive collection efforts, including credit card transactions and handling non-sufficient funds.
  • Address short payments, credits, back charges, and customer inquiries.
  • Initiate legal proceedings with bonding companies, including filing liens and demand letters.
  • Monitor accounts for completion and finalization.
  • Assess and propose payment plans, ensuring follow-up.
  • Request and manage final documents and credits from the sales team.
  • Provide clients with necessary documentation, such as invoices and waivers.
  • Ensure accurate application of customer payments to respective jobs.
  • Analyze operational efficiency and recommend improvements to enhance resource utilization and address payment challenges.
  • Collect and verify customer sales tax certificates.
  • Perform additional duties as required.

SKILLS, KNOWLEDGE & ABILITIES

  • Understanding of relevant laws, codes, and regulations.
  • Excellent time management skills with the ability to meet deadlines under pressure.
  • Experience in customer service within a financial context.
  • Effective communication skills across all organizational levels.
  • Strong multitasking and prioritization abilities.
  • Capability to manage workflow independently while collaborating with team members.
  • Proficient in computer applications, particularly MS Office, including Excel.
  • Ability to quickly learn and proficiently use relevant software.
  • Solid foundational math skills.
  • Strong analytical and problem-solving capabilities.
  • Decisive and organized.

EDUCATION/EXPERIENCE:

  • Bachelor's degree in Finance or a related field, or equivalent experience.
  • A minimum of five years' experience in customer credit management.
  • At least three years' experience in billing and collections related to pay applications.
  • Familiarity with construction lien laws and their applications.