Sales Engineering Team Leader

2 weeks ago

Dallas, Texas, United States Palo Alto Networks Full time

Company Overview

Our Purpose

At Palo Alto Networks, our commitment begins and ends with our purpose:

To be the trusted cybersecurity partner, safeguarding our digital existence.

We envision a world where each day is more secure than the last. Our organization is founded on the principles of challenging the status quo and innovating relentlessly. We seek forward-thinkers who share our dedication to redefining the future of cybersecurity.

Who We Are

We take our role in protecting the digital landscape seriously. Our dedication to our clients is unwavering, and we believe that the diverse perspectives of every team member contribute to our shared success. Our core values, shaped by our employees, manifest in our daily operations - from groundbreaking innovation and teamwork to execution and integrity. We strive to create an inclusive environment where everyone feels valued.

As part of our organization, you will play a crucial role in shaping the future of cybersecurity. We prioritize speed, continuous learning, and respect for each individual's uniqueness. Our development and wellness programs are tailored to meet diverse needs, featuring our FLEXBenefits wellbeing spending account with over 1,000 eligible items chosen by employees, alongside mental and financial health resources, and personalized learning opportunities.

At Palo Alto Networks, we recognize the importance of collaboration and in-person engagement. Therefore, our employees typically work full-time from our office, with flexibility offered as necessary. This arrangement encourages spontaneous discussions, problem-solving, and the building of trusted relationships. Our aim is to cultivate an environment where everyone thrives.

Role Overview

Your Career Path

As the Systems Engineering Manager, you will serve as the technical authority for your District Systems Engineering team. Collaborating closely with the District Sales Manager, you and your team will foster relationships with clients, aiming to assist them in identifying and mitigating advanced cyber threats. Your expertise will guide customers in selecting the appropriate applications from our platform, ensuring they remain at the forefront of cybersecurity defenses.

We seek a leader who can enhance our sales teams by providing training and technical expertise as a product specialist. Additionally, you will relay insights to the product management team regarding new feature requests and product enhancements based on customer feedback. Your team, in collaboration with sales account managers, will work to outmaneuver competitor technologies and expand market presence, ultimately ensuring our clients feel secure as they utilize our solutions for safe digital transactions.

Your Contributions

  • Recruit and onboard top-tier systems engineers in the region.
  • Train, mentor, and evaluate team members, fostering their engagement and career success.
  • Assist field systems engineers in complex evaluations and challenging customer scenarios.
  • Develop and maintain an updated systems engineering training curriculum.
  • Cultivate relationships with channel partners and their technical teams to ensure proper training and support for installations.
  • Provide strong technical leadership during customer interactions, sharing security trends and best practices.
  • Step in as a systems engineer to support team members during resource conflicts or absences.
  • Serve as an escalation point for pre-sales and post-sales technical challenges.
  • Build and nurture relationships with key clients to establish reference accounts and assist account teams in driving business growth.
  • Present as an expert to clients at all levels, from technicians to executives.
  • Lead discussions on industry trends and emerging security landscape changes.
  • Analyze competitor products and position ours as the superior choice.
  • Collaborate with Product Management, Technical Marketing, and R&D to define requirements and product features for major clients.
  • Provide design consultation and best practice guidance during the pre-sales process for strategic opportunities.
  • Oversee advanced proof of concept testing in strategic accounts.
  • Deliver advanced training for Partner SEs on updates to our product suite.
  • Maintain a broad understanding of competitor sales strategies.
  • Expect to travel 50-75% within the region.

Qualifications

Your Background

  • Proven experience as a pre-sales System Engineer Manager.
  • Background as a Senior System Engineer or Consulting Engineer.
  • Familiarity with security product market trends and an understanding of our technology roadmap and development efforts, including competitor offerings.
  • Knowledge of delivering comprehensive security solutions to our customer base.
  • Excellent communication (both written and verbal) and presentation abilities.
  • A results-oriented mindset focused on providing clients with the best solutions as a trusted advisor.

Additional Insights

The Team

Within our Systems Engineering team, you will support the sales team with your technical expertise and guidance, fostering trust with key clients. At Palo Alto Networks, you will find a culture dedicated to your success, with everyone contributing to solutions selling, learning, and development. As a member of our systems engineering team, you will thrive in a solutions-oriented sales environment, finding fulfillment in collaborating with clients to tackle complex cyber threats.

Immigration Sponsorship Status: Not eligible for sponsorship.

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