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Sales Engineering Team Leader

2 months ago

Dallas, Texas, United States Palo Alto Networks Full time

Company Overview

Our Purpose

At Palo Alto Networks, our mission is clear:

To be the preferred cybersecurity partner, safeguarding our digital existence.

We envision a future where each day is more secure than the last. Our organization is built on the principles of challenging the status quo and we seek innovators who are dedicated to shaping the future of cybersecurity.

Who We Are

We take our mission of safeguarding the digital landscape seriously. Our commitment to protecting our clients is unwavering, and we believe that the unique perspectives of every team member contribute to our collective success. Our core values, shaped by our employees, manifest in our daily operations - from groundbreaking innovation and teamwork to execution and integrity. We strive to create an inclusive environment where everyone feels valued.

As part of our team, you will be instrumental in shaping the future of cybersecurity. We prioritize agility, continuous learning, and respect for each individual’s uniqueness. Our development and wellness programs are tailored to meet diverse needs, including our FLEXBenefits wellbeing spending account, mental and financial health resources, and personalized learning opportunities.

At Palo Alto Networks, we believe in the strength of collaboration and the importance of in-person interactions. This is why our employees primarily work full-time from our office, with flexibility provided as necessary. This arrangement encourages spontaneous discussions, problem-solving, and the development of trusted relationships. Our aim is to cultivate an environment where everyone can thrive.

Role Overview

Your Career

As the Manager of Systems Engineering, you will serve as the technical authority for your District Systems Engineering team. Collaborating closely with the District Sales Manager, you and your team will establish strong relationships with clients, assisting them in identifying and mitigating advanced cyber threats. Your expertise will guide customers in selecting the appropriate applications from our platform, ensuring they remain at the forefront of cybersecurity.

We seek a leader who can cultivate our sales teams by providing training and technical expertise as a product specialist. You will also relay insights to the product management team regarding new feature requests and enhancements based on customer feedback. Your team, in conjunction with sales account managers, will work to outmaneuver competitor technologies and expand market presence among major accounts, ultimately ensuring clients feel secure in their digital transactions.

Your Contributions

  • Recruit and onboard top-tier systems engineers in the region.
  • Mentor, train, and evaluate team members to foster engagement and career success.
  • Assist field systems engineers in complex evaluations and challenging customer scenarios.
  • Develop and maintain an updated systems engineering training curriculum.
  • Build relationships with channel partners and their technical teams to ensure adequate training and support for installations.
  • Provide effective technical leadership during customer interactions, sharing security trends and best practices.
  • Serve as a floating systems engineer to cover resource conflicts or vacations.
  • Act as an escalation point for pre-sales and post-sales technical challenges.
  • Cultivate and maintain relationships with key customers to solidify reference accounts and support account teams in driving business growth.
  • Present as an expert to customers at all levels, from technicians to executives.
  • Lead discussions on industry trends and necessary adaptations to the security landscape.
  • Analyze competitor products and position ours as the superior choice.
  • Collaborate with Product Management, Technical Marketing, and R&D to define requirements and features for large customers, providing valuable feedback.
  • Offer design consultation and best practice mentorship during the pre-sales process for strategic opportunities.
  • Oversee advanced proof of concept testing in strategic accounts, either on-site or in lab facilities.
  • Deliver advanced training for Partner SEs on updates to our product suite.
  • Maintain a comprehensive understanding of competitor sales strategies.
  • Expect 50-75% travel within the region.

Qualifications

Your Background

  • Proven experience as a pre-sales System Engineer Manager.
  • Background as a Senior System Engineer or Consulting Engineer.
  • In-depth knowledge of security product market trends and awareness of our technology roadmap and development efforts, along with competitor offerings.
  • Expertise in delivering comprehensive security solutions to our customer base.
  • Exceptional communication (both written and verbal) and presentation skills.
  • A quota-driven mindset focused on providing the best solutions for clients as a trusted advisor.

Additional Information

The Team

As a member of our Systems Engineering team, you will provide technical expertise and guidance to the sales team, fostering trust with key clients. At Palo Alto Networks, you will find a commitment to your success, with everyone contributing to solutions selling, learning, and development. As part of our systems engineering team, you will thrive in a solutions-oriented sales environment, finding fulfillment in collaborating with clients to tackle complex cyber threats.

Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.