Senior IT Specialist for Government Services

1 week ago

Washington, Washington, D.C., United States Citizant Full time
Job Overview

Company Overview:
Citizant is a premier provider of IT solutions to government entities, dedicated to tackling critical challenges in Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services. Our focus is primarily on the U.S. Departments of Homeland Security and Treasury. We are committed to hiring only ethical, skilled, passionate, and dedicated individuals who resonate with our core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. Despite our growth, Citizant maintains a collaborative and supportive culture that values teamwork in addressing both external and internal client challenges.

Position Summary:

Salary Range: $65,000 - $85,000 (based on experience)

  • Act as the Lead IT Specialist, providing support for a government client involved in the Public Key Infrastructures (PKI) program across numerous locations nationwide.
  • Collaborate with various government stakeholders to ensure adherence to IT governance, software configurations, and program updates across all sites.
  • Work in conjunction with the Project Manager and corporate shared services team to enhance communication and implement best IT practices.
  • Coordinate with corporate resources to uphold quality standards.
  • Serve as the Subject Matter Expert, offering essential technical knowledge for effective system deployment.
  • Regularly prepare and deliver presentations and briefings as necessary.
  • Assist program leadership with integration, analysis, design, development, documentation, and implementation support.
  • Facilitate training for team members in Database Management, ensuring comprehension of processes and concepts for all deliverables.
  • Support HSPD-12 enrollments and activations of SmartID cards, troubleshooting hardware and software issues as they arise.
Qualifications:
  • Minimum of 5 years of IT support experience, with a focus on end-user software support, database management, software deployment, and troubleshooting.
  • Strong verbal and written communication skills, capable of engaging with clients and team members at all levels.
  • Ability to independently prioritize and manage multiple tasks effectively.
  • Demonstrated organizational skills.
  • Familiarity with Microsoft Office and GSA scheduling tools is preferred.
Physical Requirements:
  • Primarily sedentary work.
  • Occasional stair climbing may be required.
  • Periodic standing or walking for extended periods may be necessary.
  • Involves activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects.
  • Frequent typing is required throughout the day.
  • Effective communication through talking and listening is essential.
Education:
  • Associates degree is preferred.
Clearance Requirement:
  • U.S. Citizenship is mandatory.
  • Must be able to obtain and maintain the necessary level of clearance.

Additional Information:
Citizant aims to be an employer of choice in the Washington metropolitan area, offering challenging and rewarding work along with competitive compensation and benefits, as well as opportunities for personal and professional growth. Citizant is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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