Customer Service Representative
1 day ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lee Health. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients and their families, ensuring a positive and compassionate experience.
Key Responsibilities- Provide timely and accurate responses to patient inquiries and concerns via phone, email, and in-person interactions.
- Manage patient appointments, scheduling, and check-in processes, ensuring seamless communication with patients and healthcare providers.
- Verify insurance coverage, obtain authorizations, and process pre-certifications, referrals, and billing for patient services.
- Maintain accurate and up-to-date medical records, ensuring compliance with regulatory requirements.
- Collaborate with healthcare providers, insurance companies, and other stakeholders to resolve patient-related issues and concerns.
- Bachelor's degree in a related field or equivalent experience.
- Minimum 1-2 years of experience in a healthcare or administrative setting, preferably in customer service or patient relations.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Basic Life Support (BLS) certification may be required.
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Service Representative
1 day ago
Fort Myers, Florida, United States Lee Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lee Health. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients and their families, ensuring a positive experience throughout their healthcare journey.Key...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
1 month ago
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Customer Service Representative
2 months ago
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Customer Service Representative
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Insurance Customer Service Representative
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Customer Service Operations Leader
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Fort Myers, Florida, United States Powerhouse Home Service LLC Full timeExciting Career Opportunity at Powerhouse Home ServicesPowerhouse Home Services is a premier organization in Southwest Florida seeking a talented individual to fill the role of Customer Service Operations Leader. If you have a passion for exceptional customer service and a knack for guiding a team towards success, this position is tailored for you.What We...