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Customer Service Representative

2 months ago

Fort Myers, Florida, United States Walmart Full time

**Job Summary**

Walmart is seeking a skilled Customer Service Representative to join our team. As a Front End Service Team Associate, you will be responsible for providing exceptional customer service, processing returns and refunds, and handling financial transactions.

**Key Responsibilities:**

  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Process returns and refunds in a timely and efficient manner
  • Handle financial transactions, including cash, credit, and debit card payments
  • Work collaboratively with colleagues to achieve sales and customer service goals
  • Maintain a clean and organized store environment, adhering to company standards

**Benefits:**

  • Competitive hourly wage, with opportunities for performance-based incentives
  • Comprehensive benefits package, including medical, vision, and dental coverage
  • 401(k) and stock purchase plans
  • Paid time off, including vacation, sick leave, and holidays
  • Opportunities for career advancement and professional growth

**Requirements:**

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, with a focus on customer service
  • Basic math skills and accuracy with handling cash and credit transactions

**What We Offer:**

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package
  • A competitive hourly wage