Customer Service Representative
5 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Advanced Air. As a key member of our customer service team, you will be responsible for providing exceptional customer service, scheduling appointments, and managing routes efficiently.
Key Responsibilities- Answer customer calls and respond to inquiries in a timely and professional manner
- Schedule appointments for our skilled technicians and manage up to 20 routes efficiently
- Communicate with customers and technicians to ensure seamless service delivery
- Provide exceptional customer service and resolve customer complaints in a fair and timely manner
- Work collaboratively with the customer service team to achieve customer satisfaction goals
- Minimum of 2 years of experience as a Dispatcher or in a customer service role
- HVAC experience preferred but not required
- Proficiency in using Service Titan or similar software preferred
- A competitive salary of $16 - $24 per hour, plus commission and spiffs
- Great benefits, including medical, dental, vision, a 401(k) plan, paid holidays, and paid vacation
- Opportunities for growth and advancement in a dynamic and growing company
Advanced Air is a leading HVAC and refrigeration company that prides itself on providing top-notch customer service and exceptional quality work. We are committed to building long-term relationships with our customers and providing them with the best possible service. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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Customer Service Representative
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Customer Service Representative
9 hours ago
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Customer Service Representative
2 months ago
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Customer Service Representative
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Insurance Customer Service Representative
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