Business Development Account Manager

1 week ago

Hialeah, Florida, United States Prime Matter Labs Full time
Job Opportunity

We are seeking a highly skilled Business Development Account Manager to join our team at Prime Matter Labs. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our most valuable customers.

Key Responsibilities:
  • Be the customer's voice within our organization, driving customer satisfaction by ensuring everyone understands their needs.
  • Partner with the sales team to ensure they have all of the information, tools, and support they need to maintain our accounts and grow our business.
  • Manage new and existing products through development, production, and re-order, ensuring on-time delivery and clear communication throughout.
  • Provide consistent updates to our customers on project status and needs, ensuring they are informed at all times.
  • Coordinate finished product pickup by communicating with the accounting and shipping department to ensure on-time delivery.
  • Manage Inventory, assessing on-hand inventory for customer-supplied components vs allocations for current orders and coordinating arrival of pending items between customer and production teams.
  • Coordinate the sample production and delivery process for new project samples.
  • Provide the production team with clear, consistent updates on customer needs to ensure on-time delivery of orders.
Requirements:
  • 2+ years of experience working as a customer service or business development representative, ideally in a manufacturing or supply chain environment.
  • Excellent verbal, written, and interpersonal communication skills.
  • Experience participating in and facilitating meetings.
  • Excellent attention to detail, time management, and organizational skills.
  • Ability to analyze data, establish clear priorities quickly, and drive the decision-making process.
  • Ability to work effectively under tight timelines, handle multiple projects, and meet deadlines.
  • Strong collaboration and administrative skills, and a knack for engaging with customers.
  • Experience in data entry and MS Office (Word, Excel, Outlook, and PowerPoint).
  • Bachelor's Degree in Business Administration or related field preferred.
What We Offer:
  • Competitive compensation package.
  • Health, dental, and vision benefits.
  • 401K match program.
  • The spirit of a startup with the security of an established, profitable industry leader.
  • The opportunity to make waves in a $250B industry.

At Prime Matter Labs, we believe that a diverse, equitable, and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Prime is an equal opportunity employer.

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