Office Manager

7 days ago


Toledo, Toledo, United States Senior Helpers of the Treasure Coast Full time
Job Summary

We are seeking a highly skilled and experienced Office Manager to join our team at Senior Helpers of the Treasure Coast. As a key member of our staff, you will be responsible for managing the day-to-day operations of our private duty home healthcare agency.

Key Responsibilities
  • Client Services: Provide exceptional customer service to clients and their families, ensuring their needs are met and exceeded.
  • Caregiver Management: Select, schedule, and coordinate caregivers based on client assessment and care plan information.
  • Scheduling and Coordination: Maintain accurate scheduling of caregivers, respond to scheduling conflicts, and ensure timely communication with clients and caregivers.
  • Record Keeping: Track and record instances of assignment refusals, call-outs, late arrivals, and early departures, and share information with the Director of Operations.
  • Compliance and Quality Assurance: Ensure compliance with regulatory requirements and maintain high-quality standards in all aspects of client care.
Requirements
  • Experience: Minimum of one year of case management experience in a healthcare setting.
  • Skills: Excellent verbal and communication skills, adaptability, problem-solving abilities, and experience using telephones with multiple lines.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within our organization.
  • Collaborative Environment: A collaborative and supportive work environment.

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