Senior Regional Operations Manager

2 weeks ago


Chicago, Illinois, United States Equity LifeStyle Properties Full time

At Equity LifeStyle Properties, we pride ourselves on our culture of recognition and our commitment to excellence. We are currently seeking a Senior Regional Operations Manager to oversee our properties effectively and ensure they meet or surpass established objectives.

Key Responsibilities:

The Senior Regional Operations Manager plays a crucial role in collaborating with property managers, team members, and the Vice President to create a positive and memorable experience for our residents and guests. This position is responsible for formulating and implementing well-structured business strategies while securing support from various teams, including sales, marketing, asset management, and lease administration.

Your responsibilities will include:

  • Working closely with the asset management team to develop annual budgets and forecasts.
  • Ensuring timely completion of budgeted capital improvements within financial constraints.
  • Reducing delinquencies and striving to meet or exceed revenue and occupancy targets.
  • Reviewing and approving annual rent increase proposals, ensuring compliance with local and state regulations.
  • Maintaining the property's facilities to meet company standards for condition and appearance.
  • Training staff to foster strong guest and resident relations through effective communication and engagement.
  • Collaborating with managers to promote adherence to community guidelines and support home maintenance and landscaping efforts.
  • Mentoring junior team members and encouraging them to develop their own leadership skills.
  • Creating a collaborative team atmosphere that integrates sales and operational activities.
Required Skills and Experience:
  • Bachelor's degree or a combination of education and relevant experience.
  • Over 5 years of experience in regional property management, ideally in multi-family or resort settings.
  • Proven supervisory and leadership capabilities.
  • Strong financial understanding and analytical skills.
  • Exceptional communication and interpersonal abilities.
  • Willingness to travel up to 60% of the time.
  • Valid driver's license with a clean driving record and current auto insurance.
In exchange for your expertise and dedication, we offer a comprehensive benefits package that includes medical, dental, and vision plans, a generous 401(k) employer match, as well as paid vacations, holidays, and sick leave.

As an Equal Opportunity Employer, we value diversity and encourage all qualified applicants to consider joining our team.

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